Epic Tapestry System Support Analyst

Analytical skill, Audit, Best practices, Apache Tapestry, Business analysis, Business owner, COM, CPT, CAN, Health care, ICD-9, Microsoft Access, Microsoft Excel, Microsoft Office, Information systems, Epic, IT, Education, EDI, Claims, Configuration, Customer service, Implementation, Operations, Optimization, Consulting, QA, Reporting, Software, System administration, Systems design, Technical analysis, Technical support, Training, Troubleshooting, Upgrades
Full Time
Depends on Experience
Travel not required

Job Description

Kelsey-Seybold Clinic, a Houston tradition in patient-centered care, is a multi-specialty clinic with 22 locations and is comprised of more than 450 physicians providing primary and specialty care in a collaborative manner.

With more than 40 different clinical and non-clinical specialties, you can design a career path at Kelsey-Seybold Clinic that allows you to grow your future in a completely new direction.

Provide system support specific to the validation and building of Provider, Vendor, and Place of Service tasks within Tapestry. Provide Service Support to Managed Care Operations and KSPA applicable to building and testing of Provider contracts, Troubleshoot contract build. Develop work queues, Complete the EDI and Eligibility load process; Support implementation and upgrades to software applications. Works with Business Owners, System Support, and IT Teams to assess and develop best practice models. Participate in testing initiatives.

Provides information system administration and support to EPIC Tapestry and Benefits modules. Utilize analytical skills to build/maintain system applications in EPIC. Responsible for Benefit/Employers Group set up and maintenance, training and support of Plan benefit build-related tasks, Monitors and resolve system issues, utilize analytical skills to troubleshoot Epic issues and end-user difficulties. Performs technical analysis, evaluates new technology and enhancements and optimization opportunities and configures the system for business owners. Provides exceptional customer service to all departments Achieve an in-depth knowledge of Epic software and develop a close working relationship with business owners and stakeholders Other duties as assigned.

Qualifications include: 

  • Four-year degree (BA, BS in business or other related fields) or comparable Information Systems Application experience or KSC experience (will substitute experience year-for-year to meet education requirements).
  • Minimum 3 years’ experience with healthcare applications, system design, configuration or support.
  • Demonstrated knowledge of claims processing, vendor contracting, and benefit plan building.
  • Strong ability to translate administrative and operating requirements specific to EPIC Tapestry System into clear, specific actionable system configurations and the ability to implement those configurations.
  • Ability to test and audit provider, vendor, and benefit system configurations to assure functional accuracy.
  • Microsoft Office including Excel and MS Access.
  • Epic Tapestry Certification required within 9 months of assuming the position.
  • Epic Benefits Certification required within 18 months of assuming the position
  • Excellent written and verbal skills.

Preferences include:

  • 4-6 years’ experience in a Managed Care environment
  • Strong analytical and reporting skills.
  • Demonstrable knowledge of clinical data sets (CPT, HCPS, ICD-9)

Consider Kelsey-Seybold Clinic

  • Comprehensive Benefits
  • Competitive Salary
  • Free Parking
  • Monday-Friday, 8a-5p

If you want a satisfying career and a rich, rewarding personal life, don’t choose between them.

Achieve them both at Kelsey-Seybold Clinic.

For more information, please contact Mario Lynch at or call  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status.





Dice Id : RTX167c8b
Position Id : 21489
Originally Posted : 1 year ago
Have a Job? Post it

Similar Positions

Network Administrator III
  • Kelsey-Seybold Clinic
  • Pearland, TX, USA
Business Intelligence Data Systems Developer
  • Kelsey-Seybold Clinic
  • Pearland, TX, USA
Service Desk Support Analyst III
  • Kelsey-Seybold Clinic
  • Pearland, TX, USA
Sr Business Intelligence Architect
  • Kelsey-Seybold Clinic
  • Pearland, TX, USA
PeopleSoft System Support Analyst- Cash Management
  • Harris County ITC
  • Houston, TX, USA
Direct Client- Systems Support Analyst - Fort worth, TX
  • Technosoft Corporation
  • Fort Worth, TX, USA
_Senior Epic Business Systems Analyst - Nashville, TN
  • UnitedHealth Group
  • Nashville, TN, USA