Escalation Engineer, Amazon Web Services

Engineer, IT, Systems, Access, Management, Networking, Security, ACL, Architect, Developer, DCE, System
Full Time

Job Description

Red River is seeking an AWS Escalation Engineer. This position can work out of any Red River office or remotely.

Primary Position Tasks:
  • Troubleshooting, management, and remediation of AWS tickets with a focus on Well architected framework with the service desk.
  • Work with various departments throughout the organization to address critical client Cloud infrastructure issues.
  • Provide support for Enterprise Business review through recommendation for custom and security improvements to existing customers.
  • Setup AWS resource monitoring, alarms and alerts.
  • Participate in the development of automation for deployments, resource configurations and upgrades.
  • Deliver training on various technologies to engineers throughout the company related to AWS With focus on Well-Architected framework.
  • Integration of third-party Cloud services tools.
  • Evaluation and oversight of IT Fitness recommendations for AWS
  • Participate in presales activities as requested.
  • After hours work as required to support AWS Systems.

Minimum Education/Certification/Experience Requirements:
  • Minimum 3-5 years IT experience supporting and managing technical issues
  • Experience managing\\deploying AWS Solutions
    • AWS Services: EC2, S3, EBS, RDS, Migration and Transfer services.
    • Terra Form experience
    • AWS Identity and Access Management
    • AWS Core Monitoring: CloudWatch, CloudTrail and AWS Config
    • AWS VPC (Networking): Security Groups, ACL, Routing, etc.
    • AWS Billing: Cost and Usage reporting.
    • Compliance and Security (CIS)
  • Has a strong conceptual understanding of various IT technologies.
  • Possesses strong leadership and communication skills.
  • Ability to motivate the team and make challenging decisions.
  • This position will require US Citizenship.

Preferred Education/Certification/Experience:
  • Preferred bachelor's degree
  • ITIL
  • AWS Solution Architect Associate
  • AWS SysOps Administrator Associate
  • AWS Developer Associate

Salary range: $175,000 - $195,000 a year


Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).


Red River is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

COVID Vaccination: Prospective and/or new employees will be required to comply with Red River's COVID vaccination policy (which includes being fully vaccinated to enter a Red River office or attend a Red River event) and, if applicable to the position, government vaccination mandates. Where required, Red River employees must submit proof of vaccination on their first day of employment. Prospective or new employees may seek an exemption to applicable vaccination requirements and must have an approved exemption prior to the start of their employment. Customer site vaccination requirements, if more stringent, will take precedence over Red River's vaccination policy. Applicants in need of an exemption due to a sincerely held belief or disability should contact

Red River does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.
Dice Id : 10339895
Position Id : REQ-1561
Originally Posted : 3 weeks ago
Have a Job? Post it

Similar Positions

AWS Engineer (REMOTE)
  • SNI Technology
  • Fort Lauderdale, FL, USA
Kubernetes and AWS DevOps Resources - 75905
  • Pinnacle Group
  • Austin, TX, USA
AWS Cloud Architect
  • Deloitte
  • Arlington, VA, USA
AWS/Netcentric Developer
  • Judge Group, Inc.
  • Malvern, PA, USA
DevOps Engineer / AWS / CICD / IaC / Containers
  • Motion Recruitment
  • San Diego, CA, USA
DevOps Engineer / AWS / Windows
  • Motion Recruitment
  • Los Angeles, CA, USA
Linux Administrator & AWS Administrator
  • Quintessence Computer Corp
  • Edison, NJ, USA
Senior Cloud DevOps Engineer
  • The Depository Trust & Clearing Corporation
  • Tampa, FL, USA