Expert Systems Engineer - Server

Analysis, Anti-Virus, Capacity Planning, Citrix, Development, Exchange, Hardware, Management, Metrics, PowerShell, Project, VMware, Windows
C2H Independent, Contract Independent, Contract W2, Contract Corp-To-Corp, C2H W2, C2H Corp-To-Corp
Work from home not available Travel not required

Job Description





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Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


The primary purpose of the Expert Systems Engineer role is to design and optimize server-based solutions and manage, maintain, monitor, and support the performance of installed technology required to operate the enterprise infrastructure environment throughout Summit Medical Group and Summit Health Management in New Providence, NJ. The Server Engineer will be responsible for administration and support of Nutanix, windows servers, AD, Citrix, scripting, Azure, and VMWare.

Responsibilities





  • Possess expert level expertise in the assigned technology domain.
  • Design, manage, maintain, monitor and support the infrastructure environment in assigned technology domain.
  • Direct others to install, configure and support hardware and software required to operate assigned technology.
  • Provide ongoing maintenance including updates, patches and anti-virus updates.
  • Troubleshoot and resolve issues in assigned technology including hardware, software, operating system and application-related issues.
  • Conduct performance monitoring, system health checks, trending analysis and capacity planning.
  • Provide 3 rd level operational support for issues escalated from the Summit Health Management Service Desk.
  • Develop and maintain documentation related to technology installation, administration and maintenance.
  • Lead teams on projects requiring server design and build; storage design, build and expansion; Azure and other cloud technologies.


These are consistent for all our staff:

  • Assist in supporting activations and rollouts
  • Consistent efforts to deliver quality solutions as per agreed scope
  • Customer focus and close alignment with the customers business objectives
  • Ensure efforts to continually improve domain knowledge
  • Ensure the quality of the deliverables as per the defined defects standards
  • Document issues with resolutions and share with team members to improve team productivity
  • Provide data to generate team performance metrics
  • Knowledge transfer with other team members to improve overall team education level
  • Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders
  • Adherence to the defined standards
  • Take initiative and drives to bring to logical conclusion; proactive approach
  • Provide accurate and timely information and escalates when there are issues
  • Actively participate in meetings and make valuabl e contribution

Qualifications





Academic and Professional Qualifications:

  • BS degree in Information Science/Computer Science/Software Engineering/Business preferred


Experience:

  • 7+ years practical experience providing systems engineering design support in a healthcare environment or highly regulated industry
  • Technology domains: Must have expert working knowledge in the following areas:
    • Active Directory topology and domain controllers
    • Windows Server operating systems
    • VMware
    • PowerShell expertise
    • Hyperconverged Infrastructure Technology Nutanix preferred
    • Microsoft Windows
    • Hands-on Cloud Development and Support Microsoft Azure preferred
  • Additional experience that is desirable but not required:
    • Citrix XenApp/XenDesktop
    • Office 365
    • Symantec MSS
  • Experience in a rapidly-changing, mission-critical, highly-regulated medium-sized enterprise.
  • Excellent time management and prioritization skills.
  • A dedication and focus on customer-service.
  • Able to work alone or as part of a team equally well.
  • Thrives in a culture of accountability.
  • Owns issues to resolution.
  • Excellent problem resolution approaches and critical thinking skills.
  • Proven track record of developing multiyear initiatives driving the business forward
  • Must have effective leadership qualities and ability to mentor others
  • Strong communication skills to effectively engage with IT management
  • Deftly balances time between projects and operations.
  • Performs on-call duties as assigned.
  • Works well with offshore teams.

Travel Requirements:

  • May require local travel
  • May require other travel for business needs


Working Arrangements:

  • May require after hours on call support
  • Work is performed in a standard office environment with minimal exposure to health or safety hazards


At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.


Allscripts policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans



Dice Id : 10127643A
Position Id : 2018-18953
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