Field Engineer

Field engineer, install, service, electrical engineering, telecommunications, military,
Full Time
Negotiable
Telecommuting not available Travel required to 75%.

Job Description

Description of Duties:

  • Conduct technical analysis of product implementations, modifications, and enhancements to products in accordance with specific customer specifications and implementations
  • Conduct site surveys at customer locations to identify requirements for production and installation
  • Prepare deliverable documentation describing site requirements and system configuration.
  • Install, service, and complete basic repairs of equipment at customer sites
  • Integrate mission-critical systems components, follow test procedures and perform system debug. Interface with Hardware and Software development teams to remedy problem areas
  • Organize and provide detailed product and service training as necessary
  • Solve complex field issues in coordination with the development team
  • Interface with customers.
  • Provide required reports to management staff, showing: customer, type of equipment involved, status, and field resolution of complex service assignments

Qualifications:

  • At least 5 years’ experience with mission-critical applications. Minimum AA in Electrical Engineering/Computer Science disciplines or equivalent telecommunications experience with systems hardware and software.
  • Experience in installing, integrating and maintaining end user telecommunications equipment
  • Experience in performance measurement of systems hardware and software.
  • Knowledge of/experience with networking security and authentication methods and tools.
  • Ability to quickly learn technical skills from documentation and personnel training.
  • Ability to work concurrently on multiple tasks and projects
  • Ability to work independently and communicate progress/problems to appropriate personnel effectively.
  • Ability to interact and communicate effectively with a wide variety of technical and non-technical management and staff as well as customer management and staff.
  • Understanding of schematic and engineering drawings
  • Knowledge of basic PC hardware and software
  • System troubleshooting skills

Special Notations or Conditions of Employment:

Willing to travel 80% of time to customer sites for on-site surveys and installations

Posted By

Susan Smith

8182 Lark Brown Rd., Ste 300 Elkridge, MD, 21075

Contact
Dice Id : 10268099
Position Id : IT-18-00027
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