Field Service Support

IT, Windows, TCP, IP, Networking, Ethernet, PC, MCP, Engineering, Applications, Telecom
Full Time

Job Description

Prefer 3-5 years IT experience, including technical training
Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite of applications
Experience with imaging windows 10 OS.
Familiar with basic network concepts ( e.g., TCP IP, Windows Networking, Ethernet)
Networked printer experience (queue creation, server maint, etc.)
Experience in using PC-based word processing, presentation, and e-mail software preferred
Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred
Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations
Outstanding customer service and interpersonal skills
Excellent organizational skills and ability to prioritize tasks among many competing requests
Experience working in or supporting a call centre or help desk environment
MCP and or A+ Certifications
Aptitude for learning
Excellent oral and written communication skills
Ability to work in teams and in a team environment
Able to lift up to 50 lbs
Own car for transportation (mileage will be reimbursed by policy)
Valid driver s license


Candidate must be authorized to work in the U.S. We are unable to sponsor work visas at this time.

About HCL

HCL Technologies (HCL) empowers global enterprises with technology for the next decade today. HCL s Mode 1-2-3 strategy, through its deep-domain industry expertise, customer-centricity and entrepreneurial culture of ideapreneurship enables businesses to transform into next-gen enterprises.
HCL offers its services and products through three lines of business - IT and Business Services (ITBS), Engineering and R&D Services (ERS), and Products & Platforms (P&P). ITBS enables global enterprises to transform their businesses through offerings in areas of Applications, Infrastructure, Digital Process Operations, and next generation digital transformation solutions. ERS offers engineering services and solutions in all aspects of product development and platform engineering while under P&P. HCL provides modernized software products to global clients for their technology and industry specific requirements. Through its cutting-edge co-innovation labs, global delivery capabilities, and broad global network, HCL delivers holistic services in various industry verticals, categorized under Financial Services, Manufacturing, Technology & Services, Telecom & Media, Retail & CPG, Life Sciences, and Healthcare and Public Services.
As a leading global technology company, HCL takes pride in its diversity, social responsibility, sustainability, and education initiatives. As of 12 months ending on September 30, 2019, HCL has a consolidated revenue of US$ 9.3 billion and its 147,123 ideapreneurs operate out of 44 countries. For more information, visit www.hcltech.com


Candidate must be authorized to work in the U.S. We are unable to sponsor work visas at this time.

About HCL

HCL Technologies (HCL) empowers global enterprises with technology for the next decade today. HCL s Mode 1-2-3 strategy, through its deep-domain industry expertise, customer-centricity and entrepreneurial culture of ideapreneurship enables businesses to transform into next-gen enterprises.
HCL offers its services and products through three lines of business - IT and Business Services (ITBS), Engineering and R&D Services (ERS), and Products & Platforms (P&P). ITBS enables global enterprises to transform their businesses through offerings in areas of Applications, Infrastructure, Digital Process Operations, and next generation digital transformation solutions. ERS offers engineering services and solutions in all aspects of product development and platform engineering while under P&P. HCL provides modernized software products to global clients for their technology and industry specific requirements. Through its cutting-edge co-innovation labs, global delivery capabilities, and broad global network, HCL delivers holistic services in various industry verticals, categorized under Financial Services, Manufacturing, Technology & Services, Telecom & Media, Retail & CPG, Life Sciences, and Healthcare and Public Services.
As a leading global technology company, HCL takes pride in its diversity, social responsibility, sustainability, and education initiatives. As of 12 months ending on September 30, 2019, HCL has a consolidated revenue of US$ 9.3 billion and its 147,123 ideapreneurs operate out of 44 countries. For more information, visit www.hcltech.com
Dice Id : hcl001
Position Id : 679963BR
Originally Posted : 3 weeks ago
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