Field Service Technician I

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eXcell, a division of CompuCom Systems, Inc.
FIELD, TECHNICIAN, ENGINEER, LEXMARK, DELL, HP, PRINTER, DESKTOP, LAPTOP, COMPUTER, PC
C2H W2, C2H Independent, 3+ mos
BASED ON EXPERIENCE

Job Description

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.

* * * Contract to Hire Opportunity * * *

We need a Field Service Tech to perform break-fix work during Tuesday to Saturday, 900 to 1800 hours on weekdays and 1000 to 1900 hours on Saturday.
  • This is a driving position which requires a DMV background check to be completed
  • Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policy
Overview:
  • Technician will travel to each client s location to provide service
  • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
  • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers
  • Works under general supervision
Required Qualifications:
  • 3+ years of experience supporting desktops, laptops, servers, and printers
  • 3+ years of customer service experience required
  • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
  • Interpersonal skills needed to interact with a wide range of users and environments
Basic Needs / Haves:
  • Reliable transportation and a valid driver s license required (driving position - reimbursed accordingly)
  • Ability to work from a bent, crouched, or kneeled position
  • Ability to work on a ladder or lift
  • Ability to lift up to 50 lbs.
  • CompTIA A+ and/or OEM certifications preferred

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell Supports Equal Employment Opportunity** eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.


Company Information

eXcell™ started out as Excell Data back in 1991 in Bellevue, Washington and rapidly grew as a privately held IT professional services firm. We were acquired by CompuCom in 2001. Our culture is passionate, collaborative and results-oriented. We pride ourselves on our long standing customer and associate relationships which have been the foundation of our continued success.
Dice Id : excell
Position Id : 20-02121
Originally Posted : 3 months ago

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