Field Service Technician

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eXcell, a division of CompuCom Systems, Inc.
TROUBLESHOOT, PRINTERS, HARDWARE, COMPUTERS, DESKTOP, LAPTOP, PC
C2H W2, C2H Independent, 4+ mos
BASED ON EXPERIENCE

Job Description

Find out why eXcell is the employer of choice for contractors! Join eXcell and enjoy our generous employee benefits!

* * * Contract to Hire Opportunity * * * Field Technician needed to service our clients in the Evansville / Owensboro area! * * *

The candidate should be within 15 miles of the target zip code of 47710. Must have solid Desktop, Laptop, and Printer experience including HP, Dell, Lenovo, and Lexmark equipment. This position involves hands-on work diagnosing and fixing problems focusing on the mechanical repair of equipment.

The TOP 3 must-haves are 1. Experience running service calls, 2. Printer support experience and 3. Good customer service skills. Nice to haves include A+, networking skills, all experience with computer and network hardware is a plus. Need someone that is outgoing and a team player.

Shift M-F, 9-6 with an on-call rotating once every 3 to 5 weeks.
  • This is a driving position which requires a DMV background check to be completed
  • Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policy
Overview:
  • Technician will travel to each client s location to provide service
  • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
  • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers
  • Works under general supervision
Required Qualifications:
  • Experience supporting desktops, laptops, and printers
  • Customer service skills required
  • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
  • Interpersonal skills needed to interact with a wide range of users and environments
Basic Needs / Haves:
  • Reliable transportation and a valid driver s license required (driving position - reimbursed accordingly)
  • Ability to work from a bent, crouched, or kneeled position
  • Ability to work on a ladder or lift
  • Ability to lift up to 50 lbs.
Preferred:
  • CompTIA A+ certification
  • Hardware / networking skills

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell Supports Equal Employment Opportunity** eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.


Company Information

eXcell™ started out as Excell Data back in 1991 in Bellevue, Washington and rapidly grew as a privately held IT professional services firm. We were acquired by CompuCom in 2001. Our culture is passionate, collaborative and results-oriented. We pride ourselves on our long standing customer and associate relationships which have been the foundation of our continued success.
Dice Id : excell
Position Id : 21-00263
Originally Posted : 2 months ago

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