Field Technician

  • Modis,
  • Houston, TX
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Customer Service, Exchange, Hardware, Help Desk, Management, PC, Peripheral, Printer, Technician, Testing, Windows
Full Time, Full Time
Work from home not available Travel not required

Job Description

Field Technician, Houston, TX

Our client is looking to engage a full time Field Technician.

Job Summary

  • Perform phone and desk-side support, installs, maintenance, troubleshooting and upgrades to computer hardware, software and peripheral equipment.
  • Travel to offices typically within a 1-4 hour radius.
  • Interact with customers on a daily basis to troubleshoot and resolve network, computer, printer, and software related problems.
  • Comfort working in close quarters environments - majority of customers are dental/medical offices.
  • Clean and Neat Appearance, for a professional environment

Responsibilities and Duties
  • Installs, configures and upgrades operating systems and software.
  • Installs, assembles and configures computers, monitors, printers and related hardware.
  • Troubleshoots problems with computer systems, including hardware and software, e-mail, network and printer equipment problems; makes repairs and corrections where required.
  • Acts as a technical resource in assisting users to resolve problems with equipment and data; staffs a centralized help desk to facilitate exchange of information and advice; implements solutions or notifies upper management as required.
  • Performs other duties of a similar nature or level.
  • Maintains a comprehensive knowledge of PC hardware installation, repair, testing, and troubleshooting.
  • 50/50 split local travel and remote support from home.

Qualifications and Skills
  • Ideally a Bachelor's degree in related field or equivalent experience.
  • Prior experience working face to face with customers in an office setting
  • Ability to think on your feet and troubleshoot tough problems, sometimes without assistance from others.
  • Excellent customer service skills.
  • Familiarity with a variety of the IT concepts, practices, and procedures related to technology operations.
  • Familiarity with MS Windows and Office applications.
  • Comfortable with working one-on-one with clients and working in a female-dominated field.
  • Excellent verbal and written communication skills in a business environment.
  • Excellent organizational skills and teamwork capabilities.
  • Ability to learn quickly and adapt.
  • Willingness to stay overnight near jobsites when necessary.
  • Reliable transportation.
  • Access to a home office or quiet space where you can be on the phone during working hours.
  • Valid Driver s License. and ability to travel up to a two hour radius
To learn more about this opportunity apply today or call 315-233-4067. Must live in the Greater Houston area. No third party vendors

Company Information

At Modis, we have the connections and expertise to help save you time and start earning money in the right IT or engineering job for you. We use our insight, knowledge and resources to match you with top positions at leading companies. Many of our clients use our services to help fill positions quickly so they can avoid the time-consuming process of posting jobs and sifting through resumes. This can mean we can offer you access to unadvertised IT and engineering job openings and quick placement opportunities that you wouldn't otherwise know about. Get The Modis Advantage.
Dice Id : 10425985
Position Id : US_EN_6_916327_1024767

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