Fraud Detection and Investigation Analyst

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Contract W2, Contract Independent, Full Time, 6+ mos
Work from home not available Travel not required

Job Description

Job Title: Fraud Detection & Investigation Analyst
Location: Addison, Texas
Contract Duration: 6+ months

Our client is looking for someone who is currently doing fraud detection analysis work with banking/L&A domain. This position requires previous SOC/SIEM/SecOps experience and working with Splunk.

The Fraud Detection & Investigation Analyst is responsible for assisting in detection and triaging suspicious web portals, mobile applications and other systems activities to determine if fraudulent activity has occurred or likely to occur. The Fraud Detection & Investigation Analyst is responsible for vetting system alerts indicating potential high-risk account activities and investigate referrals made by Customers, Agents, Contact Center and IT Service Desk employees. To complete the referrals assessment, Fraud Detection & Investigation Analyst is required to reviews call history, web portal access history, web portals, mobile applications and Auth0 audit logs, and public database searches. As a member of the Security Team you will report into the Director of Information Security.

The ideal candidate has the following qualifications and experiences:

  • Solid working knowledge of Life & Annuity operations, and administrative systems
  • Run fraud incident response process including the use of data correlation and aggregation tool, investigation techniques and procedures.
  • Define data attribute requirements for audit logs aggregation for in scope systems
  • Strong knowledge/understanding of data concepts and able to develop queries for pattern recognition
  • Review and analyze large volumes of data to identify emerging transactions trends and uncover new fraud patterns
  • Be able to analyze and interpret systems logs, audit logs and access history to uncover fraud activities
  • Defining fraud detection scenarios and build data analytics models accordingly
  • Assist in the testing and tuning existing fraud detection data models and dashboards
  • Develop and deliver a suite of reporting that provides transparency into key measures of fraud risk performance
  • Prepares and maintains appropriate documentation of analysis performed and communicates with internal stakeholders as appropriate
  • Participates in Anti-Fraud Operations meetings to stay abreast of internal emerging issues and threats
  • Act as the subject manner expert and liaison to all business stakeholders for IT Security fraud investigations.
  • Provide support to Anti-Fraud Operations team, SIU investigators and compliance.

The ideal candidate has some of the following qualifications:
  • Bachelor's Degree in Cyber Security, Information Systems Administration, or related field
  • 5+ years of relevant IT Security investigations experience
  • Aptitude for deep data analysis, experience building new data analytics capabilities and surveillance dashboards.
  • Self-starter who demonstrated flexibility, curiosity and resourcefulness.
  • Excellent judgement and assessment skills
  • Attention to details
  • Excellent communication skills
  • Displays organization skills and ability to self-manage personal workload

Posted By

Mike Bleau

Company Information

NTT DATA Services

NTT DATA means Business

NTT Group one of the largest Telecommunications Companies in the world owns NTT DATA Services. 
NTT Group is ranked in the top 5 largest global IT services provider in the world. Collectively, the integrated company generates $108B in annual revenues with over 300,000 employees across 88 countries. 

Visit to learn how NTT DATA Americas' Strategic Staffing group provides our clients with top notch technical talent to augment their core IT staff. Our approach is customer centric, partnering to assist you in achieving your strategic goals and IT initiatives. We get to know your company’s culture and the type of technical staff that thrive within your organization. We understand your specific technical and business requirements, timing, and budget

Position Id : 19-09165
Originally Posted : 2 months ago