Fx Trade Support

Fx, Trade, Support
C2H W2, C2H Independent, Contract Independent, Contract W2, Contract Corp-To-Corp
Depends On Experience
Work from home not available Travel not required

Job Description

FX Trading Support Analyst

-          Stamford, CT

The analyst will provide technical analysis and develop solutions for a set of applications in production. 

Key Responsibilities:

-          Design and pursue automated solution / support tools for repetitive manual effort

-          Embrace best practice within the department and share this across technology where possible

-          Learn the application and the associated business functionality

-          Build and maintain the run books for key activities such as DR, Changes etc.

-          Actively own and maintain support documentation

-          Work collaboratively with other teams across geographies keeping the business priorities in mind

-          Achieve a more productive support environment by actively seeking improvement avenues

-          Provide support during new releases into the production environment

-          Implement emergency changes with necessary assistance from developers and other IT teams

-          Develop strong relationship with the development and infrastructure support teams to resolve production issues in a timely manner

-          Ensure availability of applications as per agreed Service Level Expectations or requirements by monitoring applications, related jobs and resolving issues

-          Provide a timely and effective response to user queries by analyzing, investigating and fixing them as required

-          Ensure proper stakeholder communication and escalation as required

-          Perform ‘root cause’ analysis of user issues, provide immediate workaround for critical problems

-          Working in shifts and weekends.

Key experience:

-          Good knowledge of the Markets and Banking business and FX products traded.

-          Experience of working in a dynamic environment often with shifting priorities

-          Front to back awareness of processes within an investment bank (from sales to back office)

-          Experience of performing a similar role in a leading global Investment bank

-          Experience in FX trading platforms

-          Experience in Front Office platforms

Technical Capabilities:

-          Good general awareness of Information Security policies and Technology Risk Management from an enterprise / banking systems context

-          Desirable: Experience with FX products, MS office, Scripting

-          Unix, Sybase, Oracle, FIX Protocol, Experience with FX Trading Platforms, KDB, Geneos, Splunk, Autosys

Dice Id : 10228510
Position Id : TR-11876
Originally Posted : 2 months ago
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