Genesys Consultant (ORS / IRD)

Javascript Genesys ORS IRD GIT "call center" CTI "SW Development" "Routing Strategies"
Contract Corp-To-Corp, Contract Independent, Contract W2, C2H Corp-To-Corp, C2H Independent, C2H W2, 12+ Months
0.0
Telecommuting not available Travel not required

Job Description

Red Oak Technologies is looking for a "Genesys Consultant (ORS / IRD)" for an industry leader located in Austin, TX with option for REMOTE work!

Duration 12 + months + extensions

Genesys Consultant (ORS / IRD)

Qualifications, Skills and Education:

• 5 years + of Genesys Framework experience
• Genesys ORS (GUI)
• Genesys IRD (Routing)
• 3 years Software Development and Designing experience
• Preferred - Javascript
• GIT
• Bachelor's degree or equivalent required

RESPONSIBILITIES

• Development and enhancement of routing in Genesys IRD
• Maintain existing call center Genesys infrastructure ORS
• Upgrade ORS and deployed ORS cluster
• Redesigned IRD to ORS Routing Strategies
• Development of Genesys call routing strategies using IRD.

*OPTIONAL - Write a short summary of your skills/experience as it pertains to this particular job when you apply.

**Please only submit résumés with your Full Name and current contact information 

Thanks!

Posted By

Jeffrey Gibson

CA

Dice Id : redoak
Position Id : 175688
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