Genesys Consultant

Genesys CTI, Genesys SIP, Genesys Composer, Genesys Workspace, Genesys E-Services
Contract Independent, Contract W2, 12 Months
Depends on Experience
Work from home not available Travel not required

Job Description

Job Title: Genesys Consultant
Phoenix, AZ

Type of Hire : Contract/Fulltime/Contract to hire

Job Responsibility:

  1. Development experience using Genesys Suite of technologies with specialization in Genesys Framework is a must. ( Genesys CTI, Genesys SIP, Genesys Composer, ORS (Orchestration Server), Genesys OCS, Genesys Workspace, Genesys Eservices.)

  2. Proficient in tools like Composer ,Eclipse, IRD (Interaction Routing Designer) , CCpulse, GAX (Genesys Administrator Extension), GA(Genesys Administrator) & Kazimir.

  3. Database knowledge pertaining to SQL and Cassandra 

  4. Experience in production support of IVR applications with VXML and Java (Nuance Development Framework / Voice Portal preferred)

  5. Strong working knowledge of deploying applications on Websphere and Tomcat.

  6. Computer Telephony Integration (CTI) experience with Genesys SIP platform a PLUS

  7. Core java + REST/SOAP automation and development

  8. Experience working an Agile environment

  9. Ability to interface and cultivate excellent working relationships both within Technology, Business and vendors.

Thanks & Regards,

Ravishekhar Poddar

IT Recruiter

Office: (201) 340-8700 x 648| Cell: (201) 654-3605| Fax: (201) 221-8131| Email:

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Dice Id : 10271304
Position Id : 817116
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