Governance Manager / Program Manager Escalations, SLA Reporting

manager, project, program, contracts, itil, reports
Contract W2, 6 months plus
Depends On Experience
Telecommuting not available Travel not required

Job Description

Responsible for daily management of contract compliance and administrative responsibility of the governance process. This position will also oversee the reporting functions.
Establish and administer periodic Governance Reviews/Communications
• Schedule Governance Meetings
• Provide Quality of Service Analysis and Reporting
• Manage Procedural Modifications/Processes
• Provide support for cost containment/mitigation planning

Experience:
• Program Management reporting experience preferred
• Strong technical abilities in IT and Telecom
• ITIL Certification and ITIL Proficiency a plus

Posted By

Mohammad Rahman

Dice Id : indony
Position Id : 718941
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