ServiceNow Administrator # face to Face

ServiceNow Administrator
Contract Corp-To-Corp, Contract Independent, Contract W2, C2H Corp-To-Corp, C2H Independent, C2H W2, 6+ Months
Depends On Experience
Telecommuting not available Travel not required

Job Description

Principal Engineer – ServiceNow Administrator 

Needs to be local to Chicago.

Responsibilities  • Version – Jakarta, Kingston  • Modules – Portal, HR, Incident, Problem, Change, Knowledge, Catalog, CMDB  • Work includes on-call and out-of-hour response to outage or critical incidents  • Act as ServiceNow L2 expert for platform incidents and defects  • ServiceNow Developer  • Member of Platform team  • Manage platform upgrades  • Manage MID servers & discovery and ensure correctness of CMDB  • Manage ServiceNow integrations  • Develop and maintain Platform best practices and standards  • Ensure security best practices are followed and correctly implemented  • Provide technical direction and training to Platform team  • Design, implement and manage process automation using Orchestration  • Project-work as Agile team member  Education & Certification  • B.S. in IT related field OR degree and equivalent work experience  • ServiceNow Certifications – preferred  • ITIL Certification – preferred  Experience  • 10+ years IT experience, 4+ years working on ServiceNow  • Jakarta+ - preferred  • ServiceNow Portal, HR, ITSM, Customer Service, Service Catalog, MID Servers, Discovery Probes, Notify, Integrations, , Transform Maps – preferred  • BDNA – preferred  • JavaScript, xml – preferred  • Agile Scrum - preferred 

 

Dice Id : 10335759
Position Id : 108348
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