Health Engagement Designer - IN Person

Exemplary customer service skills. High proficiency with Excel (table joins, v-lookup, pivot tables, etc.) and PowerPointCertification: MaaS360 or other MDM packages, Android Certified, Apple Certified, ITIL a plus
Contract W2, 3 Months
$40+
Work from home not available Travel not required

Job Description

Title: Mobility Analyst
Location: 255 Business Center Dr, Horsham, PA 19044
Duration: 3+ Months Contract

Position Summary:

  • The Mobility Analyst is responsible for the configuration, management, and ongoing support of end user Mobile Devices and hands-on support of all executive mobility issues
  • The ideal candidate will have a proven and demonstrable track record of being a leader in driving mobility infrastructure projects forward, as well as a rich history in providing excellent support to executive members.
  • Unquestionable comfort in acting as both the face and core member of the mobility team is vital.
  • Perform data analysis and executive reporting. Working with carrier, third -party, and Client data, create necessary usage, exception, contract analysis, and cost/savings reports.


Key Job Responsibilities:
Essential Functions:

  • Provide high-quality technical support to effectively diagnose and resolve support incidents reported by our executive members.
  • Act as primary liaison between Client and third-party mobility vendor. Address issues with data feeds, user portals, incident escalation, equipment lifecycle coordination, and carrier coordination, TEM, etc.
  • Assist with the thorough documentation, maintenance, and continuous improvement of standardized processes around mobile devices and our third party vendors.
  • Provide functional expertise on projects and assist with requirement gathering, identification of emerging technologies, and business case development.
  • Assist with the development of a set of core images/profiles, including operating systems and application configuration settings, ensuring interoperability among the applications and images/profiles.


Knowledge, Skills, and Abilities:

  • Advanced skills with desktop and mobile device technologies, toolsets, and methodologies
  • MAAS360, Apple iOS and Google Android devices, Configuration profiles, Compliance Policies, Application Management
  • Experience in Imaging, Configuration Profiles, Policies, App packaging, Mac patching, Active Directory Integration, and security.
  • Work with legal and HR departments, and other management teams, for data retention, legal hold, subpoena activities
  • Ability to effectively interact with all internal and external stakeholders involved in Mobility support, as well as customers at all levels in the organization.
  • Strong task and time management skills, excellent oral and written communication skills, strong technical writing/documentation skills, and strong technical expertise on all aspects of Mobile devices.
  • Ability and initiative to quickly/continually learn and proactively stay on top of latest mobile device and Android/Apple management technologies.
  • Ability and initiative to make decisions on own.
  • Ability and initiative to drive efforts from beginning to end with little supervision.
  • Take ownership of current projects and act as the principle driver
  • Manage a timeline of deliverables, including measurements of success & real-time analysis of the impact being provided
  • Interface with outside vendors, third party support teams, and various external resources to accomplish the established goals provided by leadership


Education and Work History:

  • Bachelor's degree in a work-related field/discipline from an accredited college or university.
  • 5-7 years of progressive responsibility and directly related work experience.


Skills

  • Exemplary customer service skills. High proficiency with Excel (table joins, v-lookup, pivot tables, etc.) and PowerPoint
  • Certification: MaaS360 or other MDM packages, Android Certified, Apple Certified, ITIL a plus

Hours of Operation:

  • This position requires the individual to be on-site 5 days a week within the hours of 8:00 am and 6 pm.
  • Hours of operations are subjected to change based on business needs.
  • Available on-call, nights and weekends, for major incident and executive issue resolution


Desired Skills:

  • Certification: MaaS360 or other MDM packages, Android Certified, Apple Certified, ITIL a plus

Thanks & Regards,

Daram

Senior Recruiter

Email:

Contact: 442 -237-4690 Ext - 7182

website:

Posted By

Roshni Kumar

101 Hudson Street, Ste. #3715 Jersey City, NJ, 07302

Dice Id : usts
Position Id : 6110674
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