Healthcare Consulting Senior Manager - R24973

Healthcare, Enterprise Architecture, Project Management, Client Management, Business Development
Full Time
Work from home available Travel required to 10%.

Job Description

JOB SUMMARY                    

More and more of our customers are requiring assistance in designing systems to meet their long-term goals. Enterprise architects ensure that business and technology are in alignment by linking the business mission, strategy, and processes of an organization to its technology strategy, and by documenting this using multiple architectural models or views. This results in showing how the current and future needs of an organization will be met in an efficient, sustainable, and adaptable manner.

We are looking for an individual to provide Enterprise Architecture leadership within the Systems and Process Modernization Practice.  The Senior Manager – Enterprise Architecture will advise and manage clients and internal projects; Work directly with CHC’s Executive Team to develop service lines or focus areas from a business development, staffing, and methodology perspective; Responsible for FT Service delivery; Participate as needed, in CHC Company planning and management meetings.


  • Engagement Management
  • Has overall responsibility for the engagement(s); meeting its objectives/deliverables; leading the team; handling client interactions; and managing budgets
  • Create engagement start-up documentation
  • Review and approve budgets and invoices
  • Participate in the requirements gathering process
  • Serve as a Subject Matter Expert, providing knowledge and assistance
  • Work with client to assure availability of essential engagement resources
  • Develop and maintain positive relationships with client personnel
  • Resolve escalated engagement requirements issues, removes barriers and obstacles to the Engagement
  • Ensure speedy reviews at key decision points to accelerate decision-making, keep team members motivated, and maintain engagement velocity
  • Lead engagement specific meetings
  • Chairs the Engagement Governance Committee
  • Work with other executives to maintain scope, focus, and momentum
  • Assure alignment of engagement efforts to organizational strategies and priorities
  • Ensure the delivery of planned benefits associated with the engagement
  • Enforces the use of standards to ensure consistency and quality of work product
  • Archive all engagement documentation onto SharePoint
  • Collaborate with other Senior Managers to leverage best practices and maximize client value
  • Account Development
    • Create additional value for clients through continual insights and consultative advice based on experience with the client, their industry, established standards, and leading practices
    • Demonstrating a high-level of commitment to client success, promptly responding to changes in client expectations both professionally and effectively
    • Identify and go after opportunities to provide the client with additional services
  • Staff Development
    • Maintain high morale by contributing to an effective, positive work environment
    • Hold staff accountable for deliverables and timelines
  • Professional Development
    • Participate in industry conferences and professional organizations
    • Obtain and maintain relevant certifications
  • Development of practice, manage client related projects and deliver consulting level deliverables
  • Work directly with Sr. Managers and Managers in the delivery of their services.
  • Responsible for FT Service delivery
  • Client Management to include:
    • Develop/manage relationship with senior management
    • Product monthly status reports
  • Participate in the sales process (SOW, resource requests, project budget and other documents as needed)
  • Internal Meetings – participate in management meetings and company calls and meetings
  • Participate as needed, in service line or focus area bus development and methodology
  • Focus on a broad set of service or focus areas
  • Ability to comfortably move between multiple and varying client engagements from long term implementation projects to short and concise assessment or strategy projects
  • Staff Management
    • Logistics/Set-up for (new) resources
    • Staff meetings
    • Identification of additional staffing needs
    • Participation in final interview/approval process
    • Staffing forecast
    • Day to day staff management – Development of OKRs, performance reviews, mentoring, development
  • Internal Management
    • Assist in the development and maintenance of designated service line
    • Business development plan in coordination with Change Healthcare Consulting Executive team
    • Related methodology/tool development and maintenance
    • Meetings – participate in management meetings and Change Healthcare Consulting company calls and meetings.


  • 10+ years’ experience in Enterprise Architecture preferably with at least 5 years’ experience within a Health plan
  • 7 to 9 years of experience in e-business architecture design and support.
  • Experience with best practice software development, integration, and configuration management methodologies and project management office reporting.
  • PMP Certification preferred
  • Experience with Project Management and SDLC concepts.
  • Must have managed large scale projects.
  • Must have experience with multiple platforms, operating systems, RDBMS, and integrated development environments.
  • Must have experience with relational data modeling, database design, and portal applications.
  • Must have experience with object-oriented programming and data warehousing tools/practices.
  • Experience with deployment process, CI/CD such as GitLab.
  • Working knowledge of TOGAF and UML.
  • Experience developing standards and guidelines for cloud development and integration.
  • Proven expertise with modern architecture techniques.
  • Experience with Core Administrative Systems (Facets, QNXT, AMISYS, Health Rules, etc.)
  • Experience with enterprise application integration (EAI) and business process automation (BPA) tools
  • Must have experience with ANSI X12 transactions standard and formats.
  • Experience with HL7 and FHIR preferred.
  • Expert knowledge of SQL Server 2005+, including SSMS, SSRS, SSIS, and OLTP/OLAP features
  • Expert knowledge of data tools such as Power BI, Tableau or Spotfire.
  • Must have experience with advanced SQL.
  • Experience using C# .NET.
  • Knowledge of at least one of the .NET languages (e.g., C#, Visual Basic .NET) and HTML5/CSS3
  • Familiarity with architecture styles/APIs (REST, RPC).
  • Understanding of Agile methodologies.
  • Experience with Robotic Process Automation (RPA) a plus


  • Master’s degree in Information Technology, Computer Science, or related field; or a bachelor’s degree and equivalent amount of experience.
Dice Id : 501430870
Position Id : 7319241
Originally Posted : 7 months ago
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