Help Desk Analyst I

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Robert Half
Help Desk, Analyst, IT, Windows
C2H Independent, Contract Independent, Contract W2, C2H W2
Travel not required

Job Description

Description

Robert Half Technology has an urgent need for a Help Desk Analyst. As a Help Desk Analyst, you must have a passion for solving problems in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have a number of opportunities to make a positive impact on the department and the broader organization. Located in Philadelphia, Pennsylvania, the Help Desk Analyst opportunity is a long-term temporary role.

What you get to do every single day:

- Independently investigate and implement solutions to technical issues

- Identify recurring technical issues and propose solutions to address the root of the problems

- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally

- Reply and follow up on technical help tickets submitted via phone, email, and walk-ups

Requirements

- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

- Proven experience in installing and configuring operating systems, networked and local printers, and business applications

- Basic networking concepts

- IT support ticketing system experience desired

- Microsoft Windows 7 in an Active Directory environment experience desired

- Active Directory experience required

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.


From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998.


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Contact your local Robert Half Technology office ator visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.


All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.


2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.


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Company Information

Robert Half is America’s top staffing agency, dedicated to helping talented people like you find rewarding temporary and full-time jobs with today’s leading companies. Our staffing experts work closely with local hiring managers and use AI-powered matching technology to find opportunities that match your skills and professional goals. With decades of experience in placing accounting, finance, administrative, technology, creative, marketing and legal professionals, we’ll help ensure your next career move is a successful one.
Our staffing services
Accountemps – Temporary and temp-to-hire jobs for accounting and finance professionals
Robert Half Finance & Accounting – Full-time positions for accounting and finance professionals
Robert Half Management Resources – Project and interim roles for senior-level finance, accounting and business systems professionals
Robert Half Technology – Project and full-time roles for IT professionals
OfficeTeam – Temporary and temp-to-hire positions for administrative professionals
The Creative Group – Freelance and full-time roles for creative, digital, marketing, advertising and public relations professionals
Robert Half Legal – Project positions and full-time roles for legal professionals

Dice Id : rhalfint
Position Id : 03720-0011411326
Originally Posted : 5 months ago

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