Help Desk Analyst I

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Robert Half Technology
Analyst, Help Desk, Networking, UPS
Full Time, Temporary
Depends On Experience
Telecommuting not available Travel not required

Job Description

If you're looking for work as a Help Desk Analyst and want to work in an innovative and fast-paced environment, Robert Half Technology might have the job for you. Are you a creative with a talent for solving both routine and unique problems? This role will support local and field users in a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Bangor, Maine area and is a long term temporary opportunity.

 

Responsibilities

 

- Spot recurring technical issues and deploy solutions to address the root of the problems

 

 

- Reply and follow up on technical help tickets submitted via phone, email, and walk-ups

 

 

- Independently investigate and implement solutions to technical issues

 

 

- Offer IT support for operating systems, productivity software, and a variety of other applications used internally

 

 

All interested applicants please send updated resume and current contact information to michael.larcheveque@rht.com

 

 

Job Requirements

 

 

- Experience with IT support ticketing systems

 

 

- Firm grasp of basic networking concepts

 

 

- Background in user administration and bug fixing in a client server environment

 

 

- Microsoft Office experience

 

 

- Experience installing and configuring operating systems, networked and local printers, and business applications

Posted By

Job #: 02600-0010675898

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Company Information

Robert Half Technology is committed to the industries we serve and to assisting them with their IT hiring needs. Our connections and strategic partners within the technology industry are second to none. We are proud members of the Microsoft Partner Network with gold and silver competencies, we have gold membership in the Oracle Partner Network, and we have exclusive relationships with The Wall Street Journal, HDI and the Association of IT Professionals. For job seekers, these connections can lead to top-rate opportunities within the IT recruitment arena. Our collaborative relationships around the world translate into support for all kinds of careers in IT, including IT support, software engineering, analytics and many other information technology areas of expertise.
Dice Id : rhalfint
Position Id : 02600-0010675898

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