Help Desk Analyst I

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Robert Half Technology
Analyst, Excel, Help Desk, Networking, UPS
C2H Independent, Contract Independent, Contract W2, C2H W2
Depends On Experience
Work from home not available Travel not required

Job Description


If supporting local and field users is among your skills, consider Robert Half Technology's opening for a Help Desk Analyst. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the King of Prussia, Pennsylvania area

For immediate consideration, please email tina.huynh@rht.com


What you get to do every single day

- Manage correspondences on technical help tickets submitted via phone, email, and walk-ups

- Deliver IT support for operating systems, productivity software, and a variety of other applications used internally

- Identify recurring technical issues and propose solutions to address the root of the problems

- Independently investigate and implement solutions to technical issues- Experience installing and configuring operating systems, networked and local printers, and business applications

- Active Directory experience desired

- Background in user administration and bug fixing in a client server environment

- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

- IT support ticketing system experience highly valued

- Comprehension of basic networking concepts


For immediate consideration, please contact tina.huynh@rht.com


Company Information

Robert Half Technology is committed to the industries we serve and to assisting them with their IT hiring needs. Our connections and strategic partners within the technology industry are second to none. We are proud members of the Microsoft Partner Network with gold and silver competencies, we have gold membership in the Oracle Partner Network, and we have exclusive relationships with The Wall Street Journal, HDI and the Association of IT Professionals. For job seekers, these connections can lead to top-rate opportunities within the IT recruitment arena. Our collaborative relationships around the world translate into support for all kinds of careers in IT, including IT support, software engineering, analytics and many other information technology areas of expertise.
Dice Id : rhalfint
Position Id : 03720-0011188689
Originally Posted : 2 months ago

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