Help Desk Analyst I

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Robert Half Technology
Analyst, Help Desk, Networking, Outlook, TCP/IP, Windows, Windows 7
C2H Independent, Contract Independent, Contract W2, C2H W2, Temporary
$16.63 to $19.25 hourly
Work from home not available Travel not required

Job Description


Robert Half Technology has an immediate need for a Help Desk Analyst. You will thrive at solving problems in a dynamic and rapidly-changing work environment. Due to this role having a large amount of visibility within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Oklahoma City, Oklahoma, the Help Desk Analyst opportunity is a long term temporary role.

Responsibilities

- Pinpoint recurring technical issues and present solutions to address the root of the problems


- Offer IT support for Windows, Microsoft Office, and a variety of other applications used internally- Knowledge of Microsoft Office 365


- MS Windows 7 in an Active Directory environment experience


- MS Outlook experience


- Firm grasp of basic TCP/IP networking concepts


- Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications


- Audio/Visual troubleshooting and support


- 1+ years of prior experience


- Demonstrated excellence in installing and configuring Windows OS, networked and local printers, and business applications


- Good understanding of IT support ticketing systems


Company Information

Robert Half Technology is committed to the industries we serve and to assisting them with their IT hiring needs. Our connections and strategic partners within the technology industry are second to none. We are proud members of the Microsoft Partner Network with gold and silver competencies, we have gold membership in the Oracle Partner Network, and we have exclusive relationships with The Wall Street Journal, HDI and the Association of IT Professionals. For job seekers, these connections can lead to top-rate opportunities within the IT recruitment arena. Our collaborative relationships around the world translate into support for all kinds of careers in IT, including IT support, software engineering, analytics and many other information technology areas of expertise.
Dice Id : rhalfint
Position Id : 03500-0010084072

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