Help Desk Analyst I

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Robert Half Technology
Analyst, Desktop Support, Help Desk, UPS, Windows, Windows 7
C2H Independent, Contract Independent, Contract W2, C2H W2, Temporary
$14.25 to $16.50 hourly
Work from home not available Travel not required

Job Description


This job is for someone who excels at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We encourage you to apply to this Help Desk Analyst position, if you have strong problem-solving skills and a passion for making effective change within an organization. This Help Desk Analyst role is based in the Philadelphia, Pennsylvania area and is a long-term temporary opportunity.

Major responsibilities

- Provide IT support for operating systems, productivity software, and a variety of other applications used internally


- Identify recurring technical issues and propose solutions to address the root of the problems


- Independently investigate and implement solutions to technical issues


- Resolve technical help tickets submitted via phone, email, and walk-ups


For immediate consideration please email hailee.gerwitz@rht.com- Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals


- Desktop support or related experience


- Command of Desktop Environment


- Solid understanding of Microsoft Windows 7 in an Active Directory environment


For immediate consideration please email hailee.gerwitz@rht.com


Company Information

Robert Half Technology is committed to the industries we serve and to assisting them with their IT hiring needs. Our connections and strategic partners within the technology industry are second to none. We are proud members of the Microsoft Partner Network with gold and silver competencies, we have gold membership in the Oracle Partner Network, and we have exclusive relationships with The Wall Street Journal, HDI and the Association of IT Professionals. For job seekers, these connections can lead to top-rate opportunities within the IT recruitment arena. Our collaborative relationships around the world translate into support for all kinds of careers in IT, including IT support, software engineering, analytics and many other information technology areas of expertise.
Dice Id : rhalfint
Position Id : 03720-0011167181
Originally Posted : 2 months ago

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