Help Desk Analyst II

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Robert Half Technology
Analyst, A/V, Customer Service, Excel, Exchange, Help Desk, Management, Microsoft Access, Microsoft Excel, Microsoft Powerpoint, Microsoft Project, Microsoft Word, Outlook, PC, PowerPoint, Project, Windows, Windows 7, Windows 8
Full Time
$18.21 to $21.09 per hour
Telecommuting not available Travel not required

Job Description


Top 3 Needs for this Position:

* The 3 "Ps"- positivity, productivity, professionalism

* Tier 1/2 end user support

* Minimum 2 years of experience

Description:

* Support 70 users in house

* Have to be very positive and professional

* Must have a go getter attitude, with the initiative to start and handle projects

* The ability to be flexible with hours and different tasks

* Responsible for managing help desk tickets, resets passwords with Active Directory

* Help manage the inventory/ assests management

* Train employees on new softwares and updates

* Help keep the documentation of the help desk tickets up to date etc

* Set up conference rooms, basic A/V set up- projectors, ipads, conference phones

* Windows 7/10 environment


Job Requirements



Active Directory, Microsoft Windows, Microsoft Windows 10, Microsoft Windows 7, Microsoft Windows 8, Microsoft Windows Mobile OS, Inventory, Inventory Management, Inventory Planning Reporting, PC Desktop - Workstation, PC Skills, pcAnywhere, Customer Service, iPhone, iPad, Conference Call Coordination, Conference Room Setup Cleanup, Visual Studio, Microsoft Excel, Microsoft Exchange Server, Microsoft Office, Microsoft Office 365, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Access, Microsoft Project

Posted By

Job #: 04510-0010171949

Arlington, VA, 22209

Contact


Company Information

Robert Half Technology is committed to the industries we serve and to assisting them with their IT hiring needs. Our connections and strategic partners within the technology industry are second to none. We are proud members of the Microsoft Partner Network with gold and silver competencies, we have gold membership in the Oracle Partner Network, and we have exclusive relationships with The Wall Street Journal, HDI and the Association of IT Professionals. For job seekers, these connections can lead to top-rate opportunities within the IT recruitment arena. Our collaborative relationships around the world translate into support for all kinds of careers in IT, including IT support, software engineering, analytics and many other information technology areas of expertise.
Dice Id : rhalfint
Position Id : 04510-0010171949

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