This is a contract to permanent position with a global client located in Clearwater. This client is growing and needs to add one to two talented professionals to their team. They are looking for candidates who can deliver excellent service to all levels of the organization. Here is a bit about the position:
The Technology Operations Analyst provides support to Team Support and field operations team members. A critical component of the role is to maintain positive relationships with all team members, management, and third party vendor personnel, and to create more effective ways of using and supporting technology systems (Hardware and Software). As an Operations Analyst, the team member is expected to consistently seek out ways to reduce reactive support demand through the operationalization of technology functions. The Analyst will perform daily maintenance tasks, respond to complex support requests, and provide proactive service with the goal of allowing the business to function without interference from technology outages, bugs, or delays.
Here are the desired qualifications: