Help Desk Intern

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Apex Systems
Systems, IT, Consulting, Help Desk, Intern, Recruiter, Business Analyst, Research
Full Time

Job Description

Apex Systems, the 2nd largest IT Staffing and Consulting firm in the nation, is searching for qualified candidates for Help Desk Internopportunity with one of our top clients based in Memphis, TN.

If you are interested in learning more about this position please send an up-to-date resume to Apex Systems Recruiter, Abby Elkins, at , and reference Job #1209745.

Job Title: Business Analyst

Location: Remote

Duration: 3 month contract with likelihood to extend

Compensation: Highly competitive and negotiable

SPECIAL WORKING HOURS: Monday- Wednesday from 10:00 am -3:00 pm CST

Required Experience:
  • 6 months related work experience or IT education
  • Strong communication and organizational skills

Day to Day:
  • Provide research support for Accounts Receivable (AR) or guest (transient) disputes and compile supporting documentation
  • Engage hotel teams to assist with identifying issues, resolving disputes and obtaining client information as needed
  • Maintain dispute resolution documentation in accordance with company standards
  • Update call logs daily
  • Research and respond to information requests from internal departments and management
  • Provide complete and accurate information to guests on every telephone call and email
  • Ensure the privacy and security of confidential information about guests


EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .


Company Information

Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of service from workforce mobilization and modern enterprise solutions to digital innovation to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across US, Canada and Mexico. Apex is a segment of ASGN Inc. (NYSE: ASGN)

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Dice Id : apexsan
Position Id : BHJOB2374_1209745
Originally Posted : 2 months ago

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