Help Desk Specialist

help desk, helpdesk, support, troubleshoot, troubleshooting, technology, it, Information Technology, configure, vpn, lan, wan, wireless, active directory, ad, exchange, routers, switc
Contract W2, 6 Months
Depends on Experience
Work from home not available Travel not required

Job Description

LaSalle Network is looking to hire a Help Desk Specialist for one of our clients in the Rosemont area. We are seeking a technology professional who is interested in a unique opportunity with one of our growing clients in the real estate space. This individual should be excited about developing his/her skills and enhancing his/her technical acumen while networking with some of Chicago’s best technologists. The Help Desk Specialist needs to be diligent, tactful, and work with a sense of urgency.
Help Desk Specialist Responsibilities:

  • Troubleshoot hardware and software issues, remotely and in person
  • Maintain a keen awareness of emerging technologies and how they can be leveraged
  • Work with various Microsoft Windows and Apple products
  • Install new and existing software programs
  • Create and edit user account information on system database
  • Check for network problems and provide troubleshooting support
  • Perform additional IT duties as required

Help Desk Specialist Requirements

  • Bachelor’s degree in computer science or related preferred but not required
  • 2+ years of corporate help desk experience
  • Professional experience with Active Directory (adds, deletes, permissions, group policies)
  • Experience troubleshooting Microsoft Office Suite (Outlook, Exchange, Excel, Word)
  • Experience troubleshooting hardware issues (hard drives, memory, imaging)
  • Experience troubleshooting desktop OS errors (Windows 7 / XP, Apple OS X)
  • Experience with ticketing queues (Remedy, Track-IT)

If you are interested in being considered for the Help Desk Specialist opportunity, please reply to this ad!  We are looking to schedule interviews as soon as possible. If you have experience that qualifies you for this position, please submit your resume today!


Thank you,

Joe Nicosia
Recruiter, Technology Services
LaSalle Network

LaSalle Network LaSalle Network is Chicago's leading provider of professional staffing and recruiting services. Specializing in technology, accounting and finance, administrative, call center, human resources, and executive search, LaSalle serves companies of all sizes and across all industries. Since inception in 1998, LaSalle Network has served over 2,000 clients and placed over 25,000 candidates in temporary, temporary to permanent and permanent positions.

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

Posted By

200 North LaSalle Street, Suite 2400 Chicago, IL, 60601

Dice Id : 10267485
Position Id : 51916
Originally Posted : 11 months ago
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