Help Desk Support - Email Migration

Azure, E-mail, email, migration, install, installation, Active Directory, plugins, microsoft office, Cloud, Desktop
Contract Independent, Contract Corp-To-Corp, 7 Months
$20 - $27

Job Description

Our firm is reviewing inbound resumes and setting up interviews in July.

Qualified candidates will be contacted this week.


Project is a multistage email migration for multiple Brooklyn New York Hospitals.(Onsite)


Project: Email Migration

Location: Brooklyn New York ( 3 Hospitals)

Onsite: Yes

Durations: 1st Migration 3-4 Weeks

                   2nd Migration 6 Months Approximately  


Support Engineer Qualifications (Most to all is preferred):

  • Five (5) plus years of experience as an IT Helpdesk analyst.
  • Experience with Microsoft M365 standard desktop and cloud applications (features, installation and configuration).
  • Experience with Active Directory, Azure AD, and Windows Group Policy.
  • Experience troubleshooting standard Helpdesk issues.
  • Strong knowledge of computer hardware and troubleshooting in a Microsoft Windows environment.
  • Experience in Microsoft cloud-based email and domain migrations.
  • Experience with MFA for O365.
  • Experience with standard desktop applications such as browsers and plugins.
  • Assist during post-project support phase by responding to requests for technical assistance in person, via phone or electronically.
  • Desktop and Mobile platform troubleshooting.
  • Excellent written and verbal communication skills.
  • Experience working for a Managed Services Provider (MSP) a plus.
  • Experience in a hospital environment a plus.

Summary of the role:

The Support Engineers required will work under the supervision of the Project Manager, and perform the work to physically migrate hospital user devices (laptops / workstations) from existing hospital domains to a newly created  AD domain, and to also migrate hospital users from their existing email systems to a new, cloud-based Outlook solution to accomplish the objective of unifying all 3 hospitals under one, branded email environment that supports OBHS’ new strategy.  It is anticipated that each Support Engineer will be working off of a documented process.

Position Id : 7007237
Originally Posted : 1 month ago
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