Help Desk Support

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Apex Systems
Systems
Full Time

Job Description

Apex Systems is looking for a Helpdesk Support/Technical Support Specialist in the Cedar Rapids, IA area. Interested candidate should send their updated resume to Adam -

Responsibilities:
  • Provide tier 1 phone support
  • Answer inbound or making outbound calls to assist our agent field with website registration, login/password, and general navigation issues.
  • Provide solutions based on client's technical issues
  • Work with other team members on providing larger solutions

Requirements:
  • 1 year of previous help desk/phone support experience is preferred
  • Ability to troubleshoot various browsers on computers and not limited to phones/tablets
  • Requires strong phone skills.
  • Any technical experience troubleshooting website/browser issues desired but not required.
  • Previous customer service experience
  • Ability to work within a fast paced environment
  • Proficient in MS Office
  • Ability to work well within a team environment


EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .


Company Information

Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of service from workforce mobilization and modern enterprise solutions to digital innovation to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across US, Canada and Mexico. Apex is a segment of ASGN Inc. (NYSE: ASGN)

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Dice Id : apexsan
Position Id : BHJOB2374_1195306
Originally Posted : 2 months ago

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