The Help Desk Support Specialist will be part of the Support Services team based in our Nashville, Tennessee location with a hybrid model of working remote. The ideal candidate will have a strong drive to excel in a fast paced environment. The primary responsibility of the Support Specialist is to provide technical support over the telephone to corporate and operational staff in over 20 different terminal locations. Qualified candidates must be available to work an after-hours on call rotation. The Support Specialist will have prior experience working in a professional support desk environment and must demonstrate a customer-care philosophy that reflects best-in-class service.
Other Desired Skills: