We are looking for a Help Desk Rock Star! Our goal is to create a 5-star review in everything that we do. We need your help because we always want to provide top notch service to our clients and need additional team members in order to do that. Our clients need your help because their end users have application, printing and network connectivity problems and they need a smart, efficient, multi-tasking type person to help them.
We are looking for a local candidate (local areas close to Chantilly, VA) - We don't hire out of state/country, as we do not offer relocation dollars to our candidates. Some of you will still apply, even though you don't live in Virginia. Sorry, we don't look at those resumes.
We provide Help Desk services to clients across the Northern Virginia, DC metro area. We have clients in VA, DC and MD. Most of the issues that are called in can be fixed remotely from our Chantilly office. Occasionally, we have to send our technicians to a client’s site.
We service a wide variety of clients; veterinarians, lawyers, construction companies, non-profits, and medical clinics. You will rarely be doing the same thing from day to day. We handle a wide variety of issues and are wholly responsible for maintaining all of the IT needs for our clients; ensuring that their offices run smoothly.
Basic Duties and Responsibilities
(Note: The following is just a basic list of duties that may be performed and does not encompass every aspect of the job)
We offer a competitive salary