Help Desk Technician

  • Vision,
  • Bolingbrook, IL
  • 1 hour ago
comptia, a+, mcsa, windows, apple, desktop, laptop, lan/wan, vpn, microsoft office, voip phones, network printers, remote desktop.
Full Time
Depends on Experience
Work from home not available Travel not required

Job Description

Job Description

  • Strong technical knowledge of Windows and Apple desktop operating systems.
  • Responsible for installing, updating and maintaining desktop and laptop hardware.
  • Will be responsible for security patches and OS updates and application installations.
  • Must be able to troubleshoot a variety of technical issues including LAN/WAN, VPN, Microsoft Office, VoIP phones, network printers, and remote desktop.

Skills Required

  • Excellent project management skills and a positive attitude
  • Demonstrated ability to meet deadlines, handle and prioritize tickets
  • Creative and analytical thinker with strong problem-solving skills
  • Must demonstrate exceptional verbal and written communication skills
  • Must demonstrate ability to communicate effectively at all levels of the organization


  • CompTIA A+ Certification or MCSA is a plus.


Vision is a marketing services and technology company that gives customers the power to quickly and effectively create relevant, personalized engagement at scale through our intelligent marketing supply chain.

We provide cross channel marketing solutions, personalized direct response campaigns, marketing automation and distribution solutions for top national brands, leading retailers, insurance companies, financial institutions, healthcare companies and not-for profit organizations. We also turn larger-than-life ideas into reality with large format graphics displayed at stadiums, in retail spaces and at major events.

Because we control the entire marketing supply chain, we take intelligent data, extract behavioral insight, transform it into a personalized and highly relevant marketing message, and put it in market in as fast as 24 hours. This means we have the ability to reach your customers and prospects at the critical point when a decision is made, driving better results.

Dice Id : 91109464
Position Id : 6286947
Originally Posted : 2 weeks ago
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