Helpdesk Support

  • Modis,
  • Omaha, NE
  • 2 hours ago
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Cabling, Cisco, Customer Service, ERP, Ethernet, Firewall, Management, PC, Project, Routers, Switches, VMware, Windows, Windows 7
Full Time
Work from home not available Travel not required

Job Description

Job Summary:

Basic Windows Troubleshooting for Windows 7/10

Office 365 Creating new user accounts, disabling, etc.

Basic Active Directory skills Creating new users (On-boarding)

Good phone & Customer service skills

iPhone management

Basic knowledge of printers

Technology currently used:

Windows 7 & 10

AD 2003/2012

Old ERP System (Karmak)

Old Cisco Phone System

Cisco & Extreme switches & Routers

Current Projects:

New Data Center Refresh 90% complete

o New HP DL380 Servers

? New VMWare Cluster

? New Veeam Backup with replication to our Data Center

? New 2019 Domain (complete rebuild) 40% done

o New hosted VoIP phone system. (CenturyLink) We will be deploying this in 30-45 days

o New network switch Deployment (Aruba & Cisco)

? Data Center (Complete)

? 1 Remote Site complete and 7 more to go

o New Sophos Firewall deployments

? Data Center (Complete)

? 1 remote site complete and 7 more to go

o New Workstation deployments

? Complete PC refresh with HP Workstations with Windows 10

o New ERP System (Karmak)

? The project kicked off last month

20% Complete

Go-Live will be February 15th.

o We have also completely rewired our ethernet cabling at 4 locations.

Company Information

At Modis, we have the connections and expertise to help save you time and start earning money in the right IT or engineering job for you. We use our insight, knowledge and resources to match you with top positions at leading companies. Many of our clients use our services to help fill positions quickly so they can avoid the time-consuming process of posting jobs and sifting through resumes. This can mean we can offer you access to unadvertised IT and engineering job openings and quick placement opportunities that you wouldn't otherwise know about. Get The Modis Advantage.
Dice Id : 10112819
Position Id : US_EN_6_914767_1079188
Originally Posted : 1 month ago

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