Helpdesk Tech.

Full Time

Job Description

Greetings From United Business Solutions Inc !


Hope all is well with you.

We have a Full Time (Perm) job opportunity, looking for a HelpDesk Technician, locations: Hackensack, NJ, Kindly check the job description below & let me know your interest.

Role: Help Desk Technician

Location: Hackensack, NJ

Permanent Role

Salary: DOE

Work schedule will be Monday through Friday 9:30 a.m. 5:30 p.m.

Law Firm work experience a must
Duties include:

  • Providing hardware and software technical assistance to the Firm's users.
  • Troubleshooting, support and provide general assistance to senior technical staff.
  • Setup video conferences to other Firm offices as well as outside entities as requested.
  • Must be knowledgeable in Teams and hosting Zoom calls. Maintain inventory of Firm technical equipment and supplies.
  • Rely on instructions and pre-established guidelines to perform the functions of the job.
  • Excellent written and verbal communication skills.
  • Strong documentation discipline and experience with a ticket management system.
  • Ability to work effectively, both independently and in a collaborative team environment; must be self-motivated and self-driven.
  • Provide, on a rotating basis, after hours on-call coverage for end user support. Experience with Microsoft Windows 10 desktop environment.
  • Computer desktop and laptop hardware repair and knowledge, Microsoft Office 2016 with particularly strong working knowledge of Outlook, Word, iManage, Smartphones and all mobile devices.
  • Legal specific software such iManage, Worksite, Workshare, etc. preferred.
  • Applicant needs to have strong interpersonal skills as well as good aptitude to learn new tasks quickly. Law firm or professional service firm background a plus.
If you are interested please send your resumes to & cc:
Dice Id : 10493171
Position Id : 2021-674
Originally Posted : 1 month ago
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