Helpdesk Technician- Federal Government Role

Must be able to obtain and maintain a client-sponsored HSPD-12 Suitability clearance
Full Time, Contract Corp-To-Corp
Depends On Experience
Telecommuting not available Travel not required

Job Description

  • Trouble shooting and problem resolution of processes related to products being developed
  • Report on status and progress of current problem tickets and ad-hoc assignments
  • Escalate problems to the appropriate engineering disciplines within the organization or external vendors as required to achieve resolution
  • Effective communication skills, ability to read and follow instructions accurately, timely and effectively
  • Excellent customer service skills and the ability to work with all levels within the organization and working within a team
  • Ability to perform daily work activities of the position assuring prompt and effective response to customer needs
Dice Id : 10106963
Position Id : 459979
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