Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2020).In the Americas, we're 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We're a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count. Job Summary:
As an Application Administrator for our Compliance Technology Application/Production Support Team, this position supports Sanctions and Anti-Money Laundering (AML) applications including Hotscan, Actimize SAM, WLF, RCM, SAS AML, and KYC. Responsible for implementation and post-implementation production support, performing operational tasks and batch processing, identifying and troubleshooting issues, application monitoring, root cause analysis, providing solutions and recommendations, change and release management, maintaining system documentation, backups, disaster recovery planning and testing. Acts as a technical resource and provides support for multiple concurrent complex projects. Major Responsibilities:
90% PRODUCTION APPLICATION SUPPORT - Supports Sanctions and Anti-Money Laundering (AML) applications including Hotscan, Actimize SAM, WLF, RCM, SAS AML, and KYC. Responsible for implementation and post-implementation production support, performing operational tasks and batch processing, identifying and troubleshooting issues, application monitoring, root cause analysis, providing solutions and recommendations, change and release management, maintaining system documentation, disaster recovery planning and testing. Provides technical support to the business areas, development teams, and other production support teams on the Sanctions and AML applications. Lead implementation efforts by understanding the customer's business, processes and system needs. Responsible for the maintenance and implementation of Sanctions and AML components, integration, data migration, backups, monitoring & user support. Engage in maintaining, modifying and documenting applications within the project team following prescribed policy and procedures. May act in various capacities for projects, including IT lead and resource. Perform system support activities as assigned. Coordinate with the various teams to meet the project deliverables within given timelines. Work with business and IT teams to identify the business needs and define the business and technical solution to fulfill the business needs. Maintain high customer satisfaction through the delivery of high-quality, timely, and thorough solutions to customer problems.
10% - OTHER DUTIES - Performs related duties as needed. Demonstrates knowledge of and is sensitive to the current regulatory environment; adheres to the Bank's Risk Vision, risk management policies and programs; recognizes and proactively addresses risk (including but not limited to those associated with Bank Secrecy Act, sanctions, anti-money laundering, consumer compliance, fair lending, fiduciary responsibilities, and privacy); identifies and appropriately manages risks.
- Bachelor's degree
- 3 years of application production support experience with Hotscan
- 5 years of production support experience, providing 24/7 support, change management, incident management, troubleshooting, problem resolution and root cause analysis
- Ability to support, maintain, and configure Hotscan
- Solution/Technical experience, excellent organizational skills and ability to handle multiple tasks simultaneously
- Advanced skills in SQL DB, Java/ JEE, Web-Technologies, XML, ETL, batch/shell scripts, schedulers (Tidal/Autosys/Tivoli etc.)
- Experience in Data Modeling concept, Systems Analysis and Design
- Experience with Software Development Lifecycle Methodologies
- Strong communication, interpersonal and problem-solving skills
- Excellent analytical skills and ability to develop practical solutions and methodologies
- Preferred application production support experience with NICE Actimize or SAS AML, or products in areas of Sanctions, Suspicious Activities Monitoring, Watch List Filters, FATCA and Transaction & Customer Risk Management
- Preferable Financial / Banking industry backgrounds and understanding of banking transactional data
The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified .
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.