IMPLEMENTATION CONSULTANT/ TECHNICAL DELIVERY MANAGER / Project Manager - Remote 100%

Project Management, Frontend, technical
Contract W2, Long term
Depends On Experience

Job Description


1. IMPLEMENTATION CONSULTANT

We are hiring an Implementation consultant who loves helping people, solving problems, and wants to play a major role in the success of our customers. You have a strong technical aptitude, extensive customer-facing experience, and are comfortable in a fast-paced working environment.

As an Implementation Consultant, you will be responsible for scoping requirements, working with clients to integrate our APIs, and deploying our solutions for our largest enterprise customers. You will be joining a team of implementation consultants and project managers who are passionate about our customers, solutions, and products.

Day-to-day

  • Complete technical onboarding for well-established enterprise retailers and the hottest direct-to-consumer brands
  • Provide consultative advice to our customers to ensure successful integration
  • Leverage customers' business requirements and product expertise to build technical specifications
  • Build and validate solutions via tooling and frontend technologies such as APIs, JSON, CSS, HTML, and Javascript
  • Partner cross-functionally with both internal and external technical and business stakeholders

What we're looking for

  • You thrive in a fast-paced environment and have strong time management and prioritization skills
  • Experience working with web technologies such as APIs, HTML, CSS, and Javascript
  • You have 2+ years of experience working on enterprise-level software projects as a technical lead
  • Bonus points for experience with retail, e-commerce platforms, order management systems, inventory management, WMS, TMS, supply chain, or logistics

2. TECHNICAL DELIVERY MANAGERS

We're looking for a Technical Delivery Manager who loves solving problems, implementing products they will actually use, and who wants to play a major role in the success of our customers. The ideal candidate has proven customer-facing experience, has managed a large portfolio of projects, and thrives in a fast-paced working environment. You will be joining a dynamic Professional Services team consisting of Project Managers and Implementation Consultants who are passionate about our customers, solutions, and industry.

Day-to-day

  • Manage and own the end to end onboarding for well-established enterprise retailers and the hottest direct to consumer brands, including requirements gathering, project planning, risk and stakeholder management
  • Leverage customers' business requirements and product expertise to build technical specifications
  • Build and validate solutions via tooling and frontend technologies such as APIs, JSON, CSS and HTML
  • Provide consultative advice to our customers to ensure successful integration
  • Communicate clearly and proactively with the customer and internal teams to establish credibility and ensure on-time project delivery
  • Effectively drive resolution of escalations with the appropriate customer and internal resources, partner cross-functionally with both internal and external business stakeholders to ensure deliverables are met
What we're looking for
  • You thrive in a fast-paced environment and have strong time management and prioritization skills
  • You have 4+ years of experience in customer-facing, enterprise-level software implementation, technical account management, consulting or systems integration roles
  • Experience working with web technologies such as APIs, JSON, HTML and CSS
  • You have the ability to successfully deliver multiple projects simultaneously with strong attention to detail
  • Experience with retail, e-commerce platforms, order management systems, inventory management, WMS, TMS, supply chain, or logistics is a plus
  • Ability to work with both technical and business stakeholders

Alok Gupta

Phone: 510-400-4128

Dice Id : 10197080
Position Id : 2021-1172
Originally Posted : 2 months ago
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