INCIDENT COORDINATOR

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Aureus Group
Management, Systems, Help Desk
Full Time
Work from home not available Travel not required

Job Description

We are currently working on a fantastic opportunity in the Kansas City area you'll want to hear about. One of our clients is currently searching for a Incident Coordinator to fill a 6 month contract with the option to hire. This position will be focusing on incident troubleshooting for their systems and support desk tasks. This will include analysis, troubleshooting and resolution of there internal applications. The organization is a multi-national company with an extremely stable environment and is a leader in their field. If you are looking for a company that will allow you the chance to make an impact for an organization, this Incident Coordinator position is your chance. This is a great opportunity to begin building a career not just start a new job!

Qualifications of the Incident Coordinator:

- Ability to ensure that all incident tickets are being worked on and resolved

- Ability to apply logical thinking to a wide range of problems

- Think quickly on your feet

- Self Guided and Self Directed

- Work in a fast-paced, high volume and pressure dynamic environment

- Exhibit exemplary customer service skills

- Solid written and verbal communication skills

- Experience with Ticketing Management Systems (Service Now, Remedy, Service Desk, etc).

- Experience with Management Systems and/or Sharepoint

PLEASE NOTE:

*U.S citizens/Those authorized to work in the United States without sponsorship are encouraged to apply. ONLY due to government or federal requirement *

*We CAN NOT accept 3rd party candidates*

*We are unable to sponsor or transfer visas*

*Only candidates closely matching the client's required qualifications and experience will receive a reply*

At Aureus Group, we're the recruitment advisors our clients trust to expertly uncover professionals with not only the experience, skills, and abilities, but also the passion, ethics, and integrity that are critical to your success. We're the experts professionals turn to for direct access to challenging and rewarding jobs in their field, many of which are unadvertised.

If you have a background that lines up well with the Incident Coordinator description and are interested in learning more about this opportunity, please apply online or call 888-239-5993 for a confidential conversation. Please refer to job #19-989957 when inquiring.

Position: Help Desk Administrator


Physical Abilities:
Up to 10lbs



For the most prompt response, please APPLY ONLINE.

Resumes may also be sent to isjobs@aureusgroup.com or call (888) 239-5993 for more information.

Applicants must be currently authorized to work in the United States on a full-time basis, and we will not sponsor applicants for employment visa status. We do not accept unsolicited applications or resumes from staffing, recruitment or other employment consulting firms.

As always, there is never a fee for candidates to utilize our services.


Company Information

Aureus Technology & Systems has a passion for performance. As a leader in information technology and information systems staffing and recruitment, we help skilled professionals and companies of all sizes succeed in a competitive market. With nearly 50 years of experience, an extensive network, and specialized recruiters, we connect the best and the brightest in the IT & IS fields with jobs that challenge and engage. And there is never a charge to job seekers for our services.
Dice Id : aurne001
Position Id : 989957
Originally Posted : 1 month ago

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