INFOR LN Support Engineer

System, Engineer, ERP, applications, Interface, IT, testing, Security, specification, test, Testing, development, QA, system, access, materials, Computer, Systems, engineering, systems, project, Project
Full Time

Job Description

System ONE seeking an Infor Support Engineer with significant technical experience in new Infor LN implementations as well as on-going support of existing Infor LN implementations. He or she will be responsible for the day to day support of three global Infor LN implementations, as well as translating business needs into solutions for new ERP deployments. The role will include supporting several integrations to other third-party business applications. The ideal candidate is detail-oriented and highly innovative.


Responsibilities and Duties
  • Perform general Maintenance and Support of three global Infor LN implementations
  • Translate user requirements into functional and technical designs
  • Effectively work with the business to prioritize and plan ERP changes
  • Interface with vendor IT personnel to review work plans, prioritize activities and accomplish assigned deliverables
  • Engage in various phases of implementation projects, develop functional designs, perform configuration changes, testing, and data migrations.
  • Support existing solutions in INFOR LN: Provide break-fix support to existing solutions, troubleshoot and diagnose complex issues, and coordinate with business and other technical resource to resolve issues
  • Keep current on INFOR LN's Product Roadmap
  • Stay up-to-date on INFOR LN's Security Patches, and schedule their deployment accordingly
  • Support Business Process Owners to ensure business process design and supporting INFOR LN solutions are in line with the business needs.
  • Perform configuration changes that meet user requirements.
  • Develop functional specification documents & work with other IT resource for interfaces, reports, and forms/labels.
  • Produce testing scenario documents and test plans
  • Perform Unit, System and Regression Testing in our development and QA environments.
  • Document & maintain system configuration and user access.
  • Facilitate development and delivery of training and training materials.
  • Adhere to IT department policies and procedures when performing tasks to ensure controls are in place and processes are being followed.
  • Other duties as assigned

Qualifications and Skills
  • Bachelors' degree in Computer Science, Business, Information Systems or related business field
  • 3+ years of experience primarily in INFOR LN Cloud Suite environment
  • Functional experience in Financials and/or TP Projects module in INFOR LN
  • Experience in ION to integrate with other business and engineering systems such as Workday, ADP and PLM.
  • Understanding of end-to-end financial processes including General Ledger, AR/AP, taxation, multi company financial transactions, and ACH.
  • Industry experience in engineering, construction and manufacturing is preferred not mandatory
  • Excellent communication skills and ability to translate complex ideas into simple language for non-technical employees
  • Understanding project execution methodologies, e.g. Agile and Waterfall
  • Demonstrated ability to work with various business and IT partners of all levels to develop solid integrated solutions.
  • MS Office suite, MS Project
Dice Id : 10295162
Position Id : BHJOB2400_184894
Originally Posted : 1 month ago
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