IP TELEPHONY ENGINEER OR TELECOM ENGINEER

Telephony OR Telecom Engineer
Contract Corp-To-Corp, Contract Independent, Contract W2

Job Description

Cliet : Infosys
Locatin : Plano TX
JD :
We are looking for a Telephony Engineer to join our team. This role will
provide advanced support, and work directly with enterprise customers to
provide excellent customer service.

Roles and Responsibilities
To design and resolve issues through study, network
administration, installation, and customization, along with network
management support
Provide status updates to product owner and stakeholders
Track all details in the issue tracking system (JIRA)
Contribute to Agile/Kanban workflows and team process work
Fulfill any ad-hoc data or report request queries from different
functional groups

Must have qualification
1. Minimum of 5 -6 years of experience in Telephony Domain
2. Good experience on SIP Connectivity requirements
3. Good knowledge on Meta data to be used for SIP Transfers
4. Good experience on requirements from Porting from Network Carrier
to Contact Center Platform
5. Good experience on requirements for Forwarding numbers from
Carrier to Contact Center Platform
6. Good experience with requirements for Porting with TFN (Toll Free
Numbers), DID Examples: AT&T to Verizon
7. Prior work experience with Twilio is an added bonus
Email :
Dice Id : 90809805
Position Id : 2022-20086
Originally Posted : 2 months ago
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