IT Business Analyst - Dynamics 365 CRM

Business Analyst, ERP, MS SQL Server, T-SQL, Business Processes, Manufacturing, Global, Requirements, Data Analysis, Application Support, Training, CRM
Depends on Experience
Travel required to 10%.

Job Description

Our client in the MetroWest area of MA is seeking a full time IT Business Analyst to understand and improve business processes, work with internal clients and external partners to elicit and document requirements; bridge IT and the business; work with IT to implement and test solutions; manage the implementation and testing of new products and features; perform data analysis; provide application support; and coordinate training.  The IT Business Analyst must be well versed in CRM applications and business processes.  Some ERP experience is required.


To be considered for this position, you must have:

  • At least 4 – 6 years of business analysis experience, including understanding and improving business processes, eliciting requirements, and working with IT, Manufacturing, and other areas of the business to provide business solutions
  • Demonstrated business analyst experience on Dynamics 365 CRM
  • Experience working with business systems in a Global Manufacturing environment
  • Experience with ERP applications
  • Proven ability to analyze and troubleshoot complex systems
  • Excellent verbal and written communication and interpersonal skills
Dice Id : 91074121
Position Id : 6502100
Originally Posted : 8 months ago
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