IT Business Analyst

Requirements Gathering, UML, Retail/Store Systems/POS Preferred
Full Time, Contract W2, C2H W2, 3 months initially
Work from home not available Travel not required

Job Description

Position Overview


The business analyst II will be the primary interface between IT and business partners and is responsible for ensuring the requirements identified for a business solution on a project are comprehensive, in-line with the actual business needs and successfully delivered to the business.



Primary Responsibilities & Accountabilities

  • Explore, identify and document business requirements (exposing root cause) focusing on understanding and prioritizing business dependencies. 
  • Develop functional requirements based on the gathered business requirements.
  • Perform testing and facilitate user-acceptance testing of new application systems and technology.
  • Maintain proficient knowledge and adhere to project management and software delivery methodologies.
  • Ensure compliance with project management office (“PMO”) standards, procedures and Sarbanes Oxley.
  • Ensure required project documentation is current and accurate including but not limited to as-is and to-be business process documents, business requirements, functional requirements, communication plans, training plans, test plans, scenarios and scripts, organizational change management plans and operational support plans.
  • Monitor and manage KPIs (TBD) for project relative to the definition, design and delivery of business and functional requirements.
  • Evaluate application software packages to ensure business needs are met.
  • Maintain proficient working knowledge of use case writing and other requirements analysis techniques.
  • Develop and maintain solid partnerships with relevant business, IT, cross team personnel and departments. 
  • Ensure adherence and support of IT governance policies while maintaining strong customer service orientation.
  • Develop and maintain strong relationships with all key business stakeholders to ensure full understanding of business processes and potential future business needs.
  • Perform gap analysis, business process re-engineering, requirements gathering and problem-solving activities to meet the business needs.
  • Work with the business partners to identify opportunities to improve productivity or efficiency in business processes and define requirements with the business to create solutions to achieve those improvements.
  • Develop business relationships and integrating activities with other IT departments to ensure successful implementation and support of project efforts.
  • Complete document for training, user guides and quality acceptance test cases.
  • Assist recognize and articulate business and technical decision trade-offs.
  • Contribute to the usability and performance of applications by acquiring user feedback and cross-referencing business processes with application usage.
  • Assist make tough decisions with minimal direction; act as a coach and influence tactical direction.
  • Assist participate in technical design to ensure requirements are met.
  • Assist PMO in the tracking and documentation of the business benefits and process changes.
  • Perform other job-related duties as assigned.




  • Bachelor's degree in information technology, computer science, business administration or related field and two (2) years related experience; or an equivalent combination of education and experience
  • Compliance with all company policies and procedures.
  • Ability to read, write and speak English proficiently.
  • Ability to understand and follow English instructions.
  • Authorization to work in the United States or the ability to obtain the same.
  • Successful completion of pre-employment drug testing and background check.


Posted By

Matt Glancy

4336 Pablo Oaks Court Jacksonville, FL, 32224

Dice Id : 10120575
Position Id : 635086
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