IT Business Analyst
Under the direction of the PMO Lead/Cloud Migration Architect, and in alignment with UC Irvine and OIT strategic goals, the IT Business Analyst applies skills as a seasoned, experienced professional with a full understanding of industry-wide business process and analysis practices and organizational policies and procedures. Resolves a wide range of business process issues of moderate to complex scope. Demonstrates good judgment in selecting methods and techniques to obtain solutions Analyzes and documents complex business functions and requirements for the supported business units. Serves as the liaison between business and information technology teams.
Follow industry and organizational standards and processes for eliciting and documenting complex business processes and requirements and translates them into various artifacts including business process diagrams, business requirements, functional requirements, use cases, process documents, and workflow documents, which can be successfully executed upon by operational support or development teams. Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a general understanding, and distills underlying true needs from user requests.
Analyzes and identifies impacts of changed requirements or processes. Provides operational support by analyzing system behavior, exceptions or incidents to determine cause and identify options for remediation or workarounds. As needed, queries and analyzes data, and analyzes and reviews program code and record layouts.
Leads and performs the full range of testing activities for in-house developed and third-party systems, applications, integrations and reports. Develops test plans and test cases, schedules, leads and tracks testing by target audience.
Interacts with various levels of the organization in a professional, diplomatic, and tactful manner. Fosters good relationships with business units. Listens and understands client needs and assists with explaining technology needs.
The IT Business Analyst is responsible for identifying stakeholders, gathering and documenting business requirements, assists in Integration and Acceptance Testing, participates in the implementation, and supports the development of training and implementation material. Also assist in documentation and publication of business processes, process maps, network, workflow, data models, or other types of diagrams and technical artifacts. Additionally, as member of UCI OIT’s Project Manager Office (PMO), the candidate will help shape how the PMO serves the campus. This effort includes development of the overall strategy, structure, policies, document templates, and tools that define OIT’s project management life cycle.
The Office of Information Technology (OIT) is responsible for supporting the IT needs of UC Irvine faculty, students, and staff. Our mission is to provide information technology leadership, services, and innovative solutions to promote the research, education and community service goals of the University. OIT Project Management Office provides leadership and coordination of large cross-functional projects. Also develop and continually enhance project management guidelines and tools and educate project leaders throughout the university on utilizing project management best practices.
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or visit the UCI Careers site at https://careersucirvine.ttcportals.com
Irvine, CA, 92697