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- Seeking a DocuSign Engineer to provide functional and technical support for the Farmers DocuSign platform.
Essential Job Functions
- Facilitates intake (discovery) meetings for new projects and initiatives; responsible for requirements elicitation and documentation
- Develops and configures templates, signature work-flows and account settings per the specifications; conducts UAT testing with customers; migrates templates/work-flows into the Prod environment
- Subject Matter Expert (SME) on DocuSign's web application; provides input and recommendations to project team members and internal customers
- Authors design specifications for DocuSign related projects.
- Serves as DocuSign Technical Lead on enterprise projects; acts as the liaison between the customer and DocuSign Technical Team members
- Performs DocuSign Administration set-up and support e.g. Connect set-up, registration of integration keys, configuration
- Conducts training sessions with the users to educate them on DocuSign features and ongoing account maintenance responsibilities
- Provides technical support for:
- API integrations (Mule-Soft) between DocuSign web application and source systems.
- DocuSign (XML) template design and configuration.
- Oracle e-signature database.
High school diploma or equivalent required. Bachelor's degree preferred or equivalent, relevant experience.
- 1-3 years of experience with the DocuSign web application
- Business systems analysis and design
- Requirements elicitation and documentation
- DocuSign Administrator Certification (preferred)
Technical Skill Requirement
- Oracle DB
- API development
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.