IT Engineer - 8300
The IT Engineer will join our client s small but expanding IT team. In this role, The IT Engineer will demonstrate the ability to swiftly dive deep into new and existing technologies as necessary. You will also possess an in-depth understanding with a variety of server technologies, network architectures, cyber security best practices, virtualization platforms, systems optimization skills, and IT best practices. The IT Engineer will assist to meet the company s needs for computer hardware, software and networking tools, work to develop, test, install, configure and troubleshoot computer hardware and software. As part of this process, the IT Engineer will work to create proper documentation, diagrams and other detailed instructions to help other employees make the best use of new technologies.
The IT Engineering role is a direct hire opportunity with one of our clients in the N. Raleigh area. This opportunity comes with a competitive base salary, bonus and outstanding benefits. Our client is financially very stable with multiple entities in their portfolio. Their planned growth for 2020 and future years is exciting for new hires! If you are an outgoing, personable IT engineer who truly enjoys helping others, this might be the opportunity you are seeking. Local candidates strongly preferred but relocation assistance is available for candidates wanting to relocate to the Raleigh, NC area for this opportunity.
Technical Responsibilities of the IT Engineer:
Oversee new and existing equipment, hardware, and software upgrades
Recommend hardware and software selection, implementation techniques, and tools for the most efficient solutions
Installation, maintenance, and support of Servers, Workstations, AV equipment, Access Points, and peripheral equipment including mobile devices
Installation, maintenance, and support of network devices such as switches and routers
Troubleshoot, resolve, and liaise with staff for complex technical issues, provision new services, and maintain enterprise network standards
Handle Help Desk events, incidents and requests accordingly to company procedures and service levels, including supporting documentation
Management of e-mail, backup, anti-spam, and virus protection
Assist with the administration of user accounts, permissions, and passwords
Monitoring Network and computer resource usage
Ensure the most cost-effective and efficient use of server and other IT equipment
Undertaking routine preventative measures and implementing, maintaining, and monitoring network security
Provide training and technical support for users with varying levels of IT knowledge and competence
Participate in enterprise projects as needed to assess technical fit and ensure alignment between business and IT goals
Propose and implement technology focused projects that improve security or improve overall IT capabilities and services
Create and maintain documentation for all supported technology platforms and applications
Implement network capabilities that support enterprise disaster recovery processes and business continuity plan
Indirect management of small to mid-sized project teams
Gather on-going industry knowledge and stays abreast of new developments in the industry and in governmental regulations
Technical Qualifications for the IT Engineer:
Bachelor s degree in Information Technology or related technical program required
8+ years experience supporting IT systems, including broad knowledge of security, network, application infrastructure, and infrastructure
Working knowledge and understanding of various network and server architecture components (i.e. TCP/IP, Windows Domains and Active Directory concepts, VMWare, DNS servers, etc.)
Strong knowledge of Windows and Microsoft Office products including Microsoft 365 SharePoint and Teams
Systems Backup experience and Disaster Recovery Support
Prior work history in a biotech or pharmaceutical environment preferred
Experience with SonicWALL firewalls preferred
Strong understanding of timelines, milestones, and deliverable due dates
Must be proactive in taking ownership for tasks and managing them through completion with little direction knowing when to ask for help and escalating issues
Highly ethical and transparent with professional sensitivity and care for confidentiality
Highly organized and ability to manage multiple priorities
Strong attention to detail and excellent organization
Strong written and verbal communication skills
Excellent MS Office (Word, Microsoft Excel, and Power Point) required.
Must be able to work various shifts, weekends, and holidays on an as needed basis
Contact Martha Michaux at firstname.lastname@example.org or (919)981-6200 x314 with questions regarding this posting. A Word resume is preferred when applying.
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3005 Carrington Mill Boulevard, Suite 320 Morrisville, NC, 27560Contact