Field Support Hardware Deployment
Dallas (75232), El Paso (79936), Houston (77088), Lubbock (79403) and McAllen (78542)
12 months+ / possible CTH - 40 hours a week
Pay: $18.00-20.00 W2 and we do offer insurance
Project Goal: To provide installation and post installation support the clients end solutions.
This is an ongoing project upgrading TX DPS Licensing systems.
Benefit to this role: A stepping stone to advanced technologies
Core Responsibilities: provide first level hardware and software support; installation
Responsible for system support to include first level software support, as well as hardware support. This person, and position, should be at a level that permits and requires the individual to take control and make necessary decisions to resolve routine situations with minimal impact to the Customer. In situations where critical system downtime may occur, with software or next level support not available at that point, the incumbent will be expected to act on self-initiative to make necessary corrective action, if possible, or take appropriate action up the chain management.
The Field Support (FS) provides installation and post installation support of our clients products at customer locations in Texas offices. The FS level position is responsible for total system hardware and software support. As such, he/she will not only provide hands on technical assistance but also remote support to all users of the hardware systems in Texas. He / She is capable of diagnosing and correcting difficult and intermittent hardware and software malfunctions arising from design deficiencies, data errors, component failures, and environmental issues. This requires a high degree of diagnostic ability and complete understanding of contemporary operating systems and the hardware applications.
Essential Duties and Responsibilities:
Interested or know anyone who may be qualified?
Attach a fresh resume and salary requirements.
Will pay referral fee for all placed candidates.
Feel free to contact us at 972-239-6055
Please apply and call us at 972-239-6055
5220 Spring Valley Rd #600 Dallas, TX, 75254Contact