IT Operations Manager

IT operation Manager/ITSM/service desk
Contract Corp-To-Corp, Contract Independent, Contract W2, C2H Corp-To-Corp, C2H Independent, 6-12 months+
market
Telecommuting not available Travel not required

Job Description

.

Qualifications:

  • 10 + years’ experience running an Operations function in medium to large corporations, with specialization in either infrastructure or back-office systems including Operations, ITSM, and Service Desk
  • Success in scaling up a high-growth SaaS-based company
  • Strong understanding of common Software Engineering, Finance, Sales, Marketing and Customer Support business functions with an emphasis on application of technology towards process automation and data integration 
  • High degree of personal integrity and professionalism 
  • Ability to manage multiple projects as the lead and drive cross-functional initiatives 
  • Strong customer service skills, including strength in written and verbal communication 
  • A positive, motivator, optimistic, and able to address complex challenges while maintaining composure under high pressure situations
  • Organized, creative and a problem-solver
  • MUST BE ABLE TO WORK WITH HIGHLY TECHNICAL STAFF
  • MUST BE ABLE TO WORK FOR A HIGHLY TECHNICAL MANAGER
  • MUST BE ABLE TO EXPLAIN TO NON-TECHNICAL STAFF
  • Focused, and balanced throughout all phases
  • Work collaboratively with other managers and Senior staff
  • Endless aptitude for learning new technologies, approaches and leveraging tools of the trade while remaining thoughtful and flexible

 

if interested, please email your updated resume along with current location and the visa status.

 

regards,

Mukesh

mshah at qualityitsource dot com

Posted By

Mukesh Shah

Dice Id : 10122314
Position Id : opsmanager
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