IT Operations Specialist/Coordinator

Business analysis, Business process, Business management, Accessibility, Administrative support, IT operations, Quality audit, QA, Project evaluation, Documentation, procurement, Operations Support, Business Requirements, Process Maps, Quality Assurance Metrics, Data Analysis, project coordinator
Contract W2
Depends on Experience

Job Description

Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long*term growth potential, competitive wages, and continuous professional development for our employees.

Join Our Team

If you are interested in furthering your career with Kyra and help us improve the way governments serve their citizens, please send your resume to Be sure to include salary expectation, availability, and contact information. You do not want to miss this opportunity!


IT Operations Specialist/Coordinator

Roles & Responsibilities

* Typically has 3 to 5 years relevant technical work, project management experience and familiarity of State policies.
* Assists with the daily operations including procurements, access provisioning and provides general administrative support to IT Operations.
* Possesses understanding of the IT department functions and roles.
* Performs quality audits across various IT functions.
* Defines and tracks quality assurance metrics such as deficiencies, results, and status.
* Collects and analyzes data for project evaluation and improvements and integrates into business processes to address the business need.
* Always focuses on developing and improving business processes.
* Delivers quality updates to IT staff and acts as an internal quality consultant to advice or influence business, technical partners, and project leaders.
* Assists in the analysis of the requirements for the enterprise and applying emerging technologies to support long-term business objectives.
* Interprets policies, procedures and rules as needed, providing comments, and/or communicating changes to users.
* Serves as a member of assigned groups, attending mandated meetings and teleconferences.  Such participation and duties include but is not limited to technology research, evaluation, deployment, and development of industry products.
* Create, manage, implement, and ensure stability of IT approved projects.  Includes, but is not limited to methods and processes for deploying technology resources.
* Responsible for documenting solutions to technology issues.
* Participate in team projects, meetings, and assignments.
* Responsible for traveling to remote sites to coordinate IT related projects and /or manage resources.
* Assists in business documentation.
* High organization skills to assist with large quantities of inventory.
* Functions, somewhat independently, under general direction of senior level professionals, supervisors, or managers.
* Performs other duties as assigned.


Ocoee, FL


Long Term

Why Kyra?

Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double*digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA.

Because of our dedication to our employees, we have won one of the Best Companies to Work for in Florida 2 years in a row by Florida Trend magazine. Kyra has won other numerous awards including the coveted INC magazine’s one of America’s Fastest Growing Companies several years in a row. Kyra’s commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch. Visit our website for more information.

Background & References

Verifiable professional references will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Level two background check will be done on the selected candidate for employment, criminal (State & Federal), education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.

Dice Id : nextgen
Position Id : 6668195
Originally Posted : 3 weeks ago
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