IT Policy Administration

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Santander Holdings USA, Inc.
IT, Risk Management, Accounting, Systems, Analysis, Technical Writing
Full Time

Job Description

IT Policy Administration - 2000318


The Associate, Business Control- IT Policy Administration, represents the Technology First Line of Defense and is responsible for partnering with functional areas within Technology to develop, update, and manage policies, procedures and other key documentation.
  • Reviews current policies and procedures to identify gaps and opportunities for improvement.
  • Reviews documentation to ensure completeness, gain feedback from key stakeholders and confirm alignment with enterprise policies.
  • Applies developing knowledge and supports the design, assessment, and/or administration of Technology documentation.
  • Collaborates with teams across the US to assess compliance with policy requirements and develop and track remediation efforts.
  • Interprets regulations with a large degree of independence and suggests methods of updating policies and practices to address any risk concerns.
  • As required, assists subject matter experts (SMEs) in the creation of documentation, including process flows.
  • Develops training on policies and procedures concerning controls and risk management.
  • Reports regularly on the documentation inventory and partners with document owners to drive performance improvements.
  • Partners with Internal Audit, Compliance, and/or Risk Management stakeholders to share information and address issues as needed.
  • Provides thematic analysis of issues for business to identify emerging trends.


  • Bachelor's Degree; Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field.
  • Master's Degree; Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent work experience preferred.
  • 5-9 years;Business Systems Analysis, Technical Writing, Internal Controls, Auditing,relevant IT experience and/or legal or regulatory experience.
  • Ability to build credibility with, collaborate with, and influence line of business executives.
  • Ability to build internal and external networks of information resources within the IT management ecosystem.
  • Ability to collaborate with internal and external service providers to establish resource requirements, scheduling, assignments and service levels.
  • Ability to constructively work both independently and in collaborative environments involving all levels of management and employees
  • Advanced understanding of the regulatory environment and howIT Policy is viewed by the Second Line of Defense and regulators.
  • Excellent analytical and complex problem solving skills.
  • Knowledge of the financial services sector.
  • Minimal physical effort such as sitting, standing, and walking.


At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Job: Business Control

Primary Location: Massachusetts-Dorchester-2 Morrissey Boulevard - 06367 - Columbia Park-Corp

Organization: Technology (5900)

Schedule: Full-time

Job Posting: Jul 16, 2020, 6:23:51 PM


Company Information

Santander N.A. offers a one-of-a-kind opportunity to learn and grow, while building genuine relationships with coworkers and making an impact through innovative work that you do. Our technology teams within Santander Bank and Santander Consumer USA support the development, implementation and ongoing maintenance of all corporate and consumer-centric systems. These teams have the expertise and commitment to develop high-quality solutions to meet the needs of a fast-paced and complex operating environment. Santander Bank, which is headquartered in Boston, serves the Northeast and brings simplified, personal banking to everyone in the region. Right now, we're at over 10,000 employees, and when you bring your bright ideas and go-getter attitude to our team, you'll have the chance to build on our success and take your career to the next level. Santander Consumer USA (NYSE: SC) is based in Dallas and has additional locations in Fort Worth, Denver and Mesa, AZ. As one of the fastest-growing companies in the automotive finance sector, we offer an environment with an entrepreneurial spirit that’s driven by technology. We currently have more than 5,000 employees who help us manage over $52 billion in assets.
Dice Id : 10187888
Position Id : 2000318
Originally Posted : 2 months ago

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