IT Production Services Reclaim Technician

Hardware, Software, Technician, Reclaim, OS, Windows, MacOSX, Data Migration
Contract W2
18.00
Telecommuting not available Travel not required

Job Description

Responsibilities include (but are not limited to):

  • Responsible for receiving and checking all returned hardware assets back into stock
  • Identifying software applications that are installed and uninstalling to reclaim the licenses
  • Backing up user data from returned assets
  • Thoroughly inspecting, testing and cleaning all returned assets to ensure they are clean and fully functional for redeployment. Handling in-house repairs and maintenance where appropriate.
  • Identify and manage the cycle through of all asset items requiring repair or disposal (eWaste)
  • Monitor and manage various databases and queues related to reclaim activities
  • Maintaining overall organization of warehouse stock and supplies
  • Troubleshooting various basic PC (Windows and Macintosh) related issues either hardware or software
  • Answering help desk phone as backup support for Help Desk technicians.

Knowledge

  • 2-4 years’ experience in Mac / Windows desktop
  • Back-up software applications such as: Snapshot and Carbon Copy Cloner
  • Basic computer imaging skills
  • Ability to troubleshoot software, hardware and connectivity issues
  • Connecting to and creating shared folders in both Windows and Macintosh environments
  • Basic knowledge of Hewlett Packard LaserJet printers
  • Solid understanding of technology (for example USB 3.0 vs Thunderbolt)
  • Familiarity with Microsoft Office suite of products
  • Experience with installation, upgrade, and maintenance of software, hardware, and peripherals

Skills

  • Ability to accurately document work performed
  • Experience working in a team environment
  • Strong analytical skills
  • Experience in client services

Posted By

Veronika Zaitseva

13101 W Washington Blvd., Suite 246 Los Angeles, CA, 90066

Contact
Dice Id : techlink
Position Id : 291838
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