The role of the IT Project Manager is to plan, execute and finalize projects according to strict deadlines within scope and budget. This includes acquiring resources and independently coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. The IT Project Manager will also define the project’s objectives and oversee quality control throughout its life cycle.
The IT Project Manager must have demonstrated advanced expertise in all aspects of project management with a strong understanding of information systems development, implementation, and maintenance in Arapahoe County line of business. They must have strong communication and interpersonal skills, functioning as liaisons between various user departments, Information Technology staff, contractors, and vendors. They must be an independent, self-starter that can successfully manage multiple projects and consistently come in on-time, within budget, and to specifications defined in the scope of the project. The IT Project Manager may be required to complete smaller less complex requirements gathering and analysis.
Skills, Abilities and Competencies:
- Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
- Facilitates project management and project status review meetings.
- Direct and manage project development from beginning to end including highly complex or at-risk projects.
- Develop full-scale project plans and associated communications documents.
- Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion.
- Liaise with project stakeholders on an ongoing basis.
- Estimate the resources and participants needed to achieve project goals.
- Draft and submit budget proposals and recommend subsequent budget changes where necessary.
- Where required, negotiate with other department managers for the acquisition of required personnel from within the county.
- Set and continually manage project expectations with team members and other stakeholders.
- Delegate tasks and responsibilities to appropriate personnel.
- Develop successful transition plans and recognition for resources on the project team.
- Identify and resolve issues and conflicts within the project team.
- Identify and manage project dependencies and critical path.
- Track and report on project milestones and deliverables.
- Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
- Define project success criteria and disseminate them to involved parties throughout project life cycle.
- Coach, mentor and motivate project team members and contractors, and influence them to take positive action and accountability for their assigned work.
- Build, develop and grow any business relationships vital to the success of the projects.
- Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements.
- Develop Requests for Proposals (RFP) for external services.
- Perform team assessments and evaluations specific to the project.
- Prepare and deliver effective reports, recommendations, or alternatives that address existing and potential trouble areas within the project.
- Perform cost-benefit and return on investment analyses for proposed projects to aid management in making implementation decisions.
- Provide guidance and/or instruction to junior staff members.
Behavioral Competencies (these are required for all positions at ACG):
- Demonstrated project management skills.
- Demonstrate delivery on on-time, within scope projects that meet business requirements.
- Demonstrates ability to bring project to successful completion through political sensitivity.
- Analytical, mathematical, and creative problem-solving skills
- Understanding of the organization’s goals and objectives.
- Communication skills with demonstrated ability to communicate ideas in both technical and user-friendly language.
- Self-motivated and directed.
- Ability to prioritize and execute tasks in a high-pressure environment.
- Strong customer service orientation.
- Demonstrated expertise with project management software such as Enterprise Project Server.
- Demonstrated high-level understanding of programming languages, operating systems, platforms, and a solid working knowledge of current Internet technologies.
- Demonstrated ability to evaluate team member performance.
- Expertise at working both independently and in a team-oriented, collaborative environment.
- Demonstrates ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities. Reacts to project adjustments and alterations promptly and efficiently.
- Flexible during times of change.
- Demonstrates ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
- Persuasive, encouraging and motivating.
- Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments and offices.
- Ability to defuse tension between project team, should it arise.
- Adept at conducting research into project-related issues and products.
- Demonstrate ability to continue personal development and education to remain informed of current industry development technologies. Must be able to learn, understand, and apply new technologies.
- Faster-than-average pace; ability to learn quickly, thoroughly, and in detail.
- Must recognize and adjust to change.
- There is considerable variety in the work.
- Strategic, big-picture thinking backed by an added focus on the tactical aspects of the work.
- Setting and achieving specific standards for self and for others; an emphasis on schedule and quality.
- Primarily task-focused, with some action-oriented collaboration required occasionally.
- Seeks and accepts decision authority & responsibility.
- Will effectively weigh risk against the benefit; while not cautious, a calculated decision maker.
- An independent decision maker, will occasionally utilize team consensus or collaboration.
- Requires a lively and incisive communicator, more authoritative than persuasive in style.
- A stimulating influence on others, while being firm, direct, and self-assured in dealing with them.
- Some collaboration within own team but a more independent style in general.
- Prefers to delegate routine detail work; will follow up closely and critically for standards and schedule.
- Capable of delegating some authority, with close follow-up and control.
- Maintains control of overall agenda, includes others in a task-focused manner.
- Creates a disciplined process.
Education and Experience:
- Bachelor’s degree in Computer Information Systems, business administration or related fields is desirable. Project Management Professional (PMP) certification is also desirable.
- Seven (7) to eight (8) years in an information systems project management environment.
- Any equivalent combination of education and work experience that satisfy the requirements of the job may be considered.
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Pre-Employment Additional Requirements:
- Pre-employment testing includes an acceptable current motor vehicle check, background check, and polygraph exam.
- A valid Colorado driver’s license.
- Security clearance required: will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check.
PHYSICAL DEMANDS: The following are some of the physical demands commonly associated with this position.
- Work is generally confined to a standard office environment.
- Spends 50% of the time sitting and 50% of the time either standing or walking.
- Occasionally lifts, carries, pulls or pushes up to 20 lbs.
- Occasionally uses cart, dolly, or other equipment to carry in excess of 20 lbs.
- Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
- Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
- Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
- Visual capacity enabling constant use of computer or other work-related equipment.
Below, please list any special physical demands associated with this position. For instance, exposure to hazardous environments, blood borne pathogens, extreme heat/cold, use of power equipment or machinery, wearing of PPE (personal protective equipment). Definitions:
Occasionally: Activity exists less than 1/3 of the time.
Frequently: Activity exists between 1/3 and 2/3 of the time.
Constantly: Activity exists more than 2/3 of the time.