IT Quality Assurance Lead

  • Verizon,
  • Ashburn, VA
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Agile, Algorithms, Analysis, Analyst, Architecture, Development, HTML, Java, Lifecycle, Management, Materials, Metrics, Networks, Programming, Project, Project Management, QA, Quality Assurance, Sales, Scheduling, Scripts, SQL, System Architecture, Testing, VB, Windows, XML
Full Time
Telecommuting not available Travel not required

Job Description


Join our Information Technology team where you will work on new technologies and find ways to meet our customers’ needs and make it easy for them to do business with us. You will need to establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices. You will regularly lead multiple small to medium-size projects or one large project and perform project management activities such as planning, sizing, configuring and scheduling. You will develop resolutions to complex problems creatively and make decisions that impact projects & staff members. You will oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met. You will also act as key point of contact for all E2E QA aspects of assigned E2E projects, providing QA services and coordinating QA, Development and  business users resources internally and externally.

End-to-End System Analysis & Design

• Analyze architecture, relationship between systems, and systems flow of end-to-end designs and Understanding E2E product flows and applications

• Guide others to assess system usage trends and identify potential performance constraints with inter-system designs

• Forecast usage demands for continued performance across the breadth of the system stack and recommend reliable end-to-end designs & modifications

• Evaluate solution’s alignment with the end-user experience and enhance user experience

Software / Application Development & Architecture

• Develop systems & applications using complex algorithms to deliver business functions or architectural components

• Recommend languages best suited for the architecture of a system or application

• Improve architecture designs and mapping form to function by exchanging information with colleagues regarding system architecture development


• Execute & modify QTP scripts

• Participate in the testing of projects of medium size and complexity

• Test business processes/products across applications and ability to process orders from pre-sales to billing

• Understanding of migration process

IT Network Infrastructure

• Design, test & troubleshoot networks & network configurations

• Guide colleagues in troubleshooting and resolving complex performance issues

• Resolve complex system issues and handle escalations of complex performance issues

Technical Documentation & Communication

• Document processes by thoroughly understanding system capabilities & performance

• Develop materials in technical language to convey the business value of technical solutions

• Identify mutually beneficial solutions by recognizing different audience concerns & styles

• Present analysis, ideas & recommendations confidently & clearly to gain buy-in

• Provide meaningful advice to drive the development of solutions to meet customers’ emerging technology needs

Project Management / Risk Assessment

• Plan, track & report on complex projects with various work-streams for consolidated execution

• Establish a clear roadmap for project delivery involving shared resources to manage parallel efforts

• Identify areas for improvement and understand the accompanying impacts, dependencies and risks


• B.S. in computer science

• 6+ years of E2E Testing experience

• Solid understanding of the Software Development Lifecycle phases, including system analysis, design, coding, testing, debugging and documentation and Agile frame work

• Strong listening and communication skills

• Excellent teamwork & collaboration skills

• Strong project management and problem solving skills, Self-motivated, Proactive, Intuitive

• Certification(s): Certified Software Quality Analyst(CSQA) preferred but not required

• Programming Language(s): XML, Java scripting/ VB scripting, HTML,SQL

• Software: Windows

• Application(s): Jira, QC, UFT, Selenium, ALM

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status.  Different makes us better.

Company Information

What makes a great career? If you ask us, we’ll tell you that it’s the experience, the people and the sense of pride that comes from delivering what people want and need from the digital world. Verizon powers America’s fastest and most reliable network. We’re also leading the way in cloud and security solutions, Internet of Things and video entertainment. Technology moves fast and so do we. We continuously innovate and learn from the best. We believe that bringing great ideas and customer experiences to life should be recognized and rewarded. Our work perks include competitive pay, health and wellness benefits, tuition assistance and more. You’ll find adventure in one of our many global offices, located in 150 countries and 2,700 cities. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Dice Id : 10241294
Position Id : 452610-1A

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